Merchandise Assistant

Restoration Hardware

6d

About The Position

RH is seeking a Merchandise Assistant to support the development, launch, and ongoing performance of the category assortment. The role serves as a hub for accurate product data, timely execution, and actionable reporting, partnering across teams to help merchants make informed decisions and deliver an exceptional product experience.

The Merchandise Assistant maintains seasonal assortment plans and market intelligence, manages SKU data and price changes, coordinates with vendors, and develops reporting on sales, margins, costs, lead times, material utilization, and inventory. The role also supports seasonal launches and floorset updates across multiple functions and helps strengthen team execution through accurate tracking, follow-up, process documentation, and cross-functional problem-solving.

Requirements

• At least 2 years of relevant work experience, including at least 1 year in an Assistant Merchant role or equivalent relevant experience.
• Experience working with domestic or offshore suppliers and sources.
• Strong organizational and prioritization skills, with consistent attention to accuracy, detail, and follow-through.
• Excellent written and verbal communication skills, including the ability to influence and negotiate effectively.
• A high degree of flexibility, initiative, energy, and collaborative problem-solving.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Build and maintain seasonal assortment plans, competitive studies, and market intelligence; monitor customer trends, top sellers, returns, and service feedback to identify opportunities and inform assortment decisions.
• Own SKU setup and maintenance with Merchandise Operations, keep product information accurate across systems, and conduct data audits to resolve discrepancies at their source.
• Execute price changes with Planning and Merchandise Operations, document updates in the Weekly Tracker, reconcile purchase order price variances, and maintain costbooks and raw-material consumption trackers.
• Serve as a primary liaison between Merchandising and vendors, coordinating vendor setup, custom orders, replacement-part requests, expense purchase orders, costbook completion, and lead-time confirmations.
• Develop reporting and dashboards covering sales, margin, product costs, lead times, material utilization, and special-order frame inventory; flag risks and translate data into insights for weekly business and financial reviews.
• Drive seasonal launches and floorset updates with Merchandising, Product Development, Visual Merchandising, Allocation, and Operations, including product naming and information, dimensions, proofing, packaging, signage, collateral, gallery allocation lists, and atelier needs.
• Keep trackers current, close the loop on follow-up, document processes for team operating procedures, and remove cross-functional bottlenecks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed