Full time merch manager

Five Below • Independence, MO

19h

About The Position

The Merch Manager oversees merchandise receiving, stock organization, merchandising displays, and execution of corporate resets, seasonal updates, and promotional plans. The role also supports store operations by managing opening and closing procedures, serving as Manager on Duty when needed, overseeing associates, and helping train and onboard staff. The position contributes to sales growth and expense control through effective merchandising, staff performance, and customer service, and ensures the company’s Inventory Integrity process is executed.

The role requires a flexible schedule to meet business needs, including day, evening, and weekend work, and may include overnight shifts and travel as required. It involves frequent register operation, handling and stocking merchandise, ladder use, movement around the store, and sustained standing. Applicants must be at least 18 years old and able to perform the essential job functions, with reasonable accommodation where applicable.

Requirements

• High school graduate or equivalent.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• At least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws.
• Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
• Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Ability to remain in a stationary, upright position for 80% of the time.
• Ability to frequently operate a cash register; move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5–10 feet; ascend and descend ladders; kneel, bend, twist, and stoop; move across the sales floor and between the sales floor and stock room; and communicate accurately with customers, managers, and coworkers in person and by telephone.

Nice To Haves

• College experience preferred.

Responsibilities

• Oversee receiving, unpacking, and organizing new stock so items are placed on the sales floor efficiently.
• Manage the setup and maintenance of displays, ensuring signage is accurate and promotions are highlighted according to corporate guidelines for resets and seasonal updates.
• Manage store opening and closing procedures, including securing cash, locking doors, setting alarms, and preparing for daily operations.
• Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
• Help oversee daily activities of store associates and support effective performance and excellent customer service.
• Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
• Drive store sales and control expenses by optimizing merchandising, staff performance, and customer service.
• Execute the market plan by arranging products and signage according to corporate guidelines and keeping promotional materials properly displayed and updated.
• Ensure execution of the company Inventory Integrity process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED