Mercado Attendant (Gift Shop Attendant)
Casa Bonita•Lakewood, CO
•Onsite
About The Position
For 52 years, Casa Bonita has been synonymous with families, fanfare, and fun. Restored to its former glory in 2023, Casa transports guests back to a childlike oasis that is both mysterious and captivating, with an unforgettable dining and entertainment experience that includes live music, shows, games and memories that will last a lifetime. Our team members have a shared passion for being a part of the Casa legacy and are eager to work together to define this exciting new chapter in our history.
Requirements
- 18+ years of age
- High school diploma or equivalent
- Minimum of 6 months of retail experience
- Prior experience in a customer-facing role
- Prior cash-handling experience
- Able to use multiple software programs and adapt to new systems and computers
- Proficiency in math
- Strong conflict resolution skills to provide exceptional service and maintain a positive guest experience
- Strong interpersonal and communication skills
- Passionate about observing others
- Able to communicate effectively in English
- Must have reliable form of transportation and be able to work flexible shifts, inclusive of weekends, days, late nights, and holidays
- Regular and dependable attendance is an essential function of this position.
- This position requires consistent availability for Thursday, Friday, and Saturday evening shifts, as well as Sunday morning shifts, on an ongoing basis. Candidates must be able to reliably work these required shifts as part of the regular schedule expectations for the role. Availability for these shifts is a condition of employment for this position. This availability is also an essential function of the role.
- All job applicants for duties to be performed at Casa must be Colorado residents at the time of application.
Nice To Haves
- Bilingual in Spanish
Responsibilities
- Follow established steps of service to greet guests warmly and offer assistance
- Able to work independently while maintaining clear communication and collaborating effectively with team members
- Welcome and engage with all guests to create a memorable experience
- Demonstrate a willingness to learn, adapt to feedback, and comply with all company policies and safety regulations
- Recommend merchandise and upsell additional products at both the Mercado and Exit Plaza while exceeding guest expectations
- Assist in any merchandising functions including display design, inventory receiving, stocking, and restocking
- Perform cash-handling functions, including operating Point-of-Sale systems, registers, processing sales, and completing daily reports
- Prepare the Mercado/Exit Plaza set for the next shift
- Assist in receiving, unpacking, and organizing new merchandise
- Perform final cleaning tasks, such as dusting, sweeping, and organizing merchandise
- Complete register reconciliation and cash handling procedures
- Communicate changes in inventory or any issues or concerns to the Mercado team and leadership
- Perform other duties or tasks as assigned by the Mercado Manager based on business needs
Benefits
- Great earning potential
- Affordable medical insurance available
- Employer-sponsored dental and vision
- Paid vacation and sick time
- Exclusive employee discounts at our Mercado store
- Career growth opportunities
- Employee family meal
- medical
- dental
- vision insurance for full-time employees
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
