Mental Wellness Therapist

Nourishing Hope•Chicago, IL

2d•$48,000 - $54,000•Hybrid

About The Position

Nourishing Hope is seeking a Mental Wellness Therapist to primarily support the effective delivery of its mental wellness programming. This includes clinical outpatient services (individual and group), client outreach, stakeholder engagement, data tracking and reporting, and quality assurance. The role serves as a liaison to all neighbors, volunteers, staff, and other stakeholders, ensuring a dignified and respectful experience aligned with Nourishing Hope’s Core Values. Nourishing Hope is a Chicago nonprofit agency founded in 1970, providing food, social services, and free mental wellness counseling.

Requirements

Master’s degree in social work or counseling
Individuals are required to receive clinical supervision while completing the supervised hours needed to qualify for clinical licensure testing. Clinical supervision will be provided on-site.
1+ year experience working in a human services setting and engaged in direct client work
Strong technology skills including: Working knowledge of Microsoft Office Suite and Google Suite
Ability to use and maintain Salesforce customer relationship management (CRM) data quality
Commitment to Nourishing Hope’s mission and an understanding of and belief in the importance of food security for all
Familiarity with the interconnected barriers experienced by neighbors experiencing food insecurity, including but not limited to homelessness, mental and physical health, disability, substance use, and aging-related barriers
Strong interpersonal and communication skills (in person, over the phone, remotely, and in writing) and the ability to navigate challenging situations with patience and professionalism
Proven ability to work independently and as a member of a team, including willingness to provide staff coverage, depending on programmatic need
Ability to prioritize workload and meet deadlines in a fast-paced environment with frequent interruptions
A high level of professionalism, attention to detail, and a high degree of accuracy

Nice To Haves

LSW or LPC with unrestricted Illinois license
Experience planning and conducting individual and group therapy and counseling sessions
Bilingual (Spanish)
Previous experience in the hunger relief sectors, with familiarity with Chicago human services ecosystem
Experience in Non-violent Crisis Intervention techniques

Responsibilities

Managing a caseload of 20 clients and supporting the execution of all relevant Mental Wellness standard operating procedures (SOPs) to ensure a high level of programming and mental wellness services that adhere to organizational, state, and federal policy/standards, and technology utilization and data quality. Caseloads may be adjusted, as appropriate.
Ensuring evidence-based and up-to-date Mental Wellness programming (individual and group), in alignment with SOPs, through outreach via phone, email, and scheduled appointments remotely and in person. This includes providing individual and group services that are human-centered and trauma-informed, and providing external referrals as appropriate.
Maintaining accurate case records that include assessments, interventions, service plans, and case notes in Azzly (EHR) and Salesforce and administering IM CANS assessments with Medicaid clients, as appropriate.
Actively participating as a member of the Mental Wellness & Social Services team to ensure cross-team and cross-departmental alignment with organizational priorities to achieve organizational goals. Participating in external meetings and trainings, as required.
Collaboratively working with all Nourishing Hope food distribution programs to ensure alignment and programmatic optimization across the Program Department.