Mental Health Worker
About The Position
The Mental Health Worker (MHW) provides direct, hands-on support and supervision to residents of the NPCRS Adult Residential Facility (ARF) / Crisis Residential Program (CRP) in Vallejo. This is an unlicensed direct care role responsible for resident safety monitoring, activities of daily living (ADL) support, therapeutic milieu engagement, and observational documentation consistent with NPCRS clinical standards and applicable Title 22 and Title 9 regulatory requirements. This front-line role requires patience, sound judgment, and compassion for adults living with serious mental illness, co-occurring conditions, and acute psychiatric crisis. The MHW often has the most direct, sustained contact with residents during a shift and plays a central role in maintaining a safe, structured, and therapeutic environment. The MHW reports administratively to the Program Director and receives on-shift clinical and programmatic direction from the LVN, LPT, or Clinical Team on duty. The MHW works closely with nursing and clinical staff to support each resident’s needs and service plan and to promptly identify and report changes in condition, behavior, or safety. Core duties include direct resident support and supervision, safety monitoring and crisis response, ADL support, therapeutic milieu and programming support, documentation and observation reporting, care coordination and interdisciplinary collaboration, and regulatory and facility compliance support. MHW II and MHW III have additional responsibilities, which are not specified in the posting.
Requirements
- High school diploma or equivalent.
- Minimum experience varies by level: 0–1 year of direct care, behavioral health, or related experience for MHW I; 1–3 years for MHW II; and 3 or more years, including demonstrated crisis-response experience, for MHW III.
- Successful completion of a criminal record clearance consistent with Health and Safety Code section 1522 and applicable CCLD requirements for community care facility personnel.
- Current CPR/First Aid certification.
- Completion of facility-approved crisis intervention/de-escalation training, such as CPI or equivalent, within the timeframe required by facility policy.
- Working knowledge of, or willingness to be trained in, Title 22 personnel and supervision requirements applicable to direct care staff in Adult Residential Facilities and, where applicable, Title 9 requirements for crisis residential treatment sites.
- Ability to remain calm, patient, and professional when supporting individuals with serious mental illness or acute psychiatric crisis.
- Strong observational, written, and verbal communication skills.
Nice To Haves
- Coursework or experience in psychology, human services, or a related field.
- Certification in Mental Health First Aid.
- Bilingual or multilingual capabilities.
Responsibilities
- Provide direct, hands-on support and supervision to residents.
- Monitor resident safety and respond to crises.
- Support residents with activities of daily living (ADLs).
- Engage residents in the therapeutic milieu and support programming.
- Document observations and report relevant information.
- Coordinate care and collaborate with nursing and clinical staff.
- Support regulatory and facility compliance.
- Promptly identify and report changes in residents’ condition, behavior, or safety.
- Support residents’ needs and service plans.
- MHW II and MHW III have additional responsibilities, not specified in the posting.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
