Mental Health Worker - Adult Inpatient unit

Hartford Healthcare • Norwich, CT

2d • Onsite

About The Position

The Mental Health Worker provides direct care and support to adult patients experiencing mental health and behavioral challenges in an inpatient setting. This role focuses on maintaining a safe therapeutic environment, assisting with daily activities, running groups and supporting treatment plans under the supervision of nursing staff. The setting is a fast-paced clinical environment with potential exposure to emotionally and physically challenging situations. The Mental Health Worker position may require standing, walking, and assisting patients with mobility and requires shift work, including evenings, nights, weekends, and holidays.

Requirements

• High School diploma or equivalent is required
• Ability to read and understand oral and written instructions, and effectively communicate information in English.
• Basic computer skills (including opening/reading email, basic internet use)

Nice To Haves

• Associate’s or Bachelor’s degree in psychology, human services, or related field preferred
• Two (2) years direct experience in behavioral health, psychiatric care, or human services with adults preferred
• Strong interpersonal and communication skills
• Ability to remain calm and professional in high-stress situations
• Knowledge of mental health disorders such as Depression, Bipolar Disorder, and Schizophrenia preferred
• Crisis management and de-escalation techniques
• Observation and documentation accuracy
• Empathy and patient-centered care approach
• Team collaboration and adaptability

Responsibilities

• Monitor patient behavior, safety, and well-being through regular observation and documentation
• Assist patients with activities of daily living (ADLs), including hygiene, meals, and mobility
• Support and facilitate therapeutic activities, groups, and structured programs
• Implement and reinforce individualized treatment plans as directed by nurses or clinicians
• De-escalate crisis situations using approved intervention techniques
• Maintain a safe, clean, and therapeutic environment on the unit
• Communicate effectively with the interdisciplinary team regarding patient status and concerns
• Assist with patient admissions, discharges, and transfers
• Ensure compliance with hospital policies, confidentiality standards (e.g., HIPAA), and safety protocols

Benefits

• Medical and dental benefits
• 401(k) plan with employer match up to 7%
• Generous paid time off with accrual starting on the date of hire.
• Tuition Assistance
• Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED