Mental Health Technician

Community Health Alliance-Ohio•Hamilton, OH

8d•$15 - $15•Onsite

About The Position

Community Health Alliance is seeking a friendly, organized, and customer-focused Mental Health Technician to join our mental health team. As the first point of contact for many of our clients, you will play an essential role in creating a welcoming experience while supporting the daily operations of our residential treatment facility. If you enjoy helping people, thrive in a fast-paced environment, and take pride in providing exceptional customer service, we'd love to have you on our team. At Community Health Alliance, our Mental Health Technicians are more than support professionals - they are an essential part of the client's recovery journey. Your compassion, attentiveness, and commitment to client safety help create a supportive and therapeutic environment where individuals can feel respected, understood, and empowered throughout their care.

Requirements

High School Diploma or equivalent required
Valid Driver's License and Insurable driving record
Reliable transportation
Ability to work collaboratively in a team-oriented environment
Ability to maintain appropriate professional boundaries and adhere to confidentiality regulations
Capable of strict adherence to policies and procedures
Ability to treat clients with dignity and respect
Competently communicates effectively verbally and in writing
Proficient with Microsoft 365 applications, including Office Suite, Outlook and Teams
Adept at learning and navigating electronic health record systems
Ability to pass background checks and drug screen as required by federal and state regulations

Nice To Haves

Experience in behavioral health, substance use treatment or related field is preferred, but not required (on-the-job training provided)

Responsibilities

Provide care and support to individuals while maintaining a structured, therapeutic and safe environment for clients
Monitor and assist with self-administration of medication, ensuring compliance to policies and procedures
Implement individualized personal care plans for each client with a focus on individual goals and needs
Observe and document client behaviors, mood changes and progress to the treatment team
De-escalate and respond to crisis situations using approved intervention techniques
Facilitate group activities and structured skill-building exercises to promote independence and coping strategies
Work collaboratively with clinical staff, nurses, physicians and management staff to ensure continuity of care
Follow all facility policies, safety procedures and confidentiality regulations to maintain compliance
Maintain clear and professional documentation of interactions, incidents and interventions