In-person Mental Health Technician - Colorado Springs, CO
About The Position
We are seeking a compassionate and dependable Mental Health Technician to support individuals receiving Substance Use Disorder (SUD) treatment. This role plays an essential part in creating a safe, structured, and supportive environment where patients can focus on healing and recovery. The Mental Health Technician will also play a key role in supporting telehealth services by assisting the provider with coordination of virtual visits and preparing patients to participate in telehealth appointments. This is an in-person position and is ideal for someone who is empathetic, organized, reliable, and passionate about helping others improve their quality of life.
Requirements
- High school diploma or equivalent required.
- Experience working in behavioral health, mental health, substance use treatment or healthcare required.
- Strong organizational and communication skills.
- Comfortable supporting technology uses for telehealth visits.
- Ability to remain calm and professional in a fast-paced environment.
- Ability to maintain confidentiality and professional boundaries.
- Dependable and team oriented.
Responsibilities
- Assist in coordinating telehealth visits between patients and providers.
- Prepare patients for telehealth appointments, ensuring they are ready and able to engage with the provider.
- Coordinate the order of daily telehealth visits in collaboration with the provider, based on provider guidance and clinical priorities.
- Provide direct support and supervision to patients receiving substance use disorder treatment.
- Promote a safe, respectful, and therapeutic environment.
- Observe and report changes in patient behavior or condition to clinical staff.
- Support treatment programming and help coordinate with provider’s guidance.
- Work collaboratively with nurses, providers, therapists, and other members of the care team.
- Maintain professional boundaries while building rapport and trust with the patients.
- Follow organizational policies and procedures, confidentiality standards and safety procedures.
Benefits
- Compensation commensurate with experience.
- Medical, dental and vision insurance effective day one of employment.
- Retirement plan with employer match.
- Paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
