Mental Health Technician

Newport Healthcare•Bethlehem, CT

72d•Onsite

About The Position

This role focuses on providing direct patient care in a mental health setting. The Mental Health Technician will create a safe and supportive environment, guide patients through their daily activities, and lead or support healing-focused activities. Key responsibilities include modeling healthy coping strategies, documenting patient observations, managing high-stress situations, collaborating with team members, and ensuring patient dignity and confidentiality. The role also involves participating in ongoing training and safely transporting patients.

Requirements

High School Diploma or GED required.
Must have a valid driver’s license and be eligible for insurance coverage for driving the company’s vehicles.
Must be minimum 21 years of age.
Must become CPI and CPR certified within the first 30 days.

Nice To Haves

Bachelor’s Degree in psychology, counseling, or sociology preferred.
Prior work experience in other behavioral treatment settings, a plus.

Responsibilities

Create a safe and supportive space by offering consistent, compassionate care and supervision that ensures patients’ emotional and physical well-being.
Guide and encourage patients as they move through their day whether attending therapy, group activities, meals, or moments of transition.
Lead or support experiential activities (e.g., mindfulness, recreation, group engagement) that promote healing and connection.
Model calm, respectful behavior and healthy coping strategies in a way that builds trust and emotional safety.
Document observations and interactions clearly, accurately, and in a timely manner to support treatment planning.
Stay grounded and responsive during high-stress or emotionally charged situations, helping restore calm through established strategies.
Collaborate with team members and communicate professionally to support a connected, unified care environment.
Uphold ethical standards and confidentiality, maintaining patient dignity and respect in all interactions.
Participate in ongoing training and development provided to grow clinical understanding and ability to provide trauma-informed, values-based care.
Safely transport patients to and from program sites and external appointments (e.g., doctors, labs) following all safety standards and protocols.
Perform other duties as assigned.