Mental Health Technician IV - Crisis (Floater)

SpectraCare•Dothan, AL

8d•Onsite

About The Position

This position provides intermediate skilled direct care and oversight to individuals served in the Crisis Stabilization Unit (CSU) and any associated units. Duties include monitoring individual behaviors and interactions, activities of daily living, facilitating educational groups, teaching coping skills, encouraging adherence to treatment requirements, and performing safety observations. This is an "awake" position, meaning no sleeping is permitted while on duty.

Requirements

Knowledge of mental illness, substance use, development disabilities, autism spectrum disorder
Knowledge and understanding of crisis intervention techniques.
Ability to have patience and emotional stability.
Ability to respond professionally in a crisis situation.
Ability to perform a wide variety of job tasks.
Knowledge of business English, spelling and arithmetic.
Knowledge of office practices and procedures.
Ability to operate office machines such as computer, fax machine, and copy machine.
Ability to read instruction manuals printed in English.
Ability to understand and follow moderately complex oral and written instructions.
Ability to perform a wide variety of job tasks, in a safe manner without endangering any employee, individual, or asset.
Ability to follow through with detailed assignments with minimal supervision.
Ability to follow orders and directives and work with supervisor and other staff.
Ability to adhere to SpectraCare policy, HIPAA laws, and 42 CFR regarding confidentiality.
Ability to adhere to health and safety standards.
Ability to stay awake during working shift.
Basic knowledge of individual’s rights
Ability to communicate effectively with seriously mental ill / substance use individuals and staff, both written and oral.
Ability to adapt to conditions which may vary considerably.
Ability to relay coping skills, positive attitude skills and self-esteem.
Ability to facilitate educational groups to individuals in the unit.
Ability to function and perform well in stressful environments and manage work related stress to ensure safety of those in the unit.
Ability to travel as necessary.
Ability to function within professional boundaries with patients and others.
Ability to assist in establishing support systems and interface with agencies, organizations, and groups.
Ability to establish effective working relationships with other staff, Program Director and all levels of organizational staff.
Ability to demonstrate initiative.
Complete initial new hire training.
Complete required on the job training (OJT) training by department.
Obtain proper certifications needed to perform job duties.
Complete annual training as required by the Alabama Administrative Code, CMS, and all other applicable regulating and contractual entities.
High School Diploma or GED required.
Valid Driver's license and good MVR.
Pass background check and drug screen as required.

Nice To Haves

At least one year of clinical experience in the provision of direct client care.
At least one year of clinical experience in the provision of client care in a mental health setting

Responsibilities

Provide direct care and oversight to individuals served in the Crisis Stabilization Unit (CSU) and any associated units, temporary observation, and mobile crisis teams, including monitoring behaviors and interactions, activities of daily living, and safety observations. Prepare snacks and/or meals for individuals as required.
Visually observe individuals admitted into the unit as required to ensure safety of those served as well as other staff; may be required to perform 1:1 individual observation.
Perform unit rounds, assessing the safety of the unit and individual in care.
Note significant changes in individual’s behavior and verbalizations, watching for cues of increased anxiety or agitation and report to the clinical team.
Assist other staff members with actively disturbed and/or violent individuals, requesting back-up personnel when needed.
Assist in the education of individuals regarding behavioral/emotional techniques and support.
Prepare food and/or snack for individuals in the unit, monitoring individuals who may need assistance with eating.
Assist in the transfer and discharge of individuals by helping with dressing and collecting personal possessions, valuables, and carrying out established discharge and transfer procedures.
Utilize behavioral and crisis intervention techniques to prevent injury to individuals and others and to ensure a safe and therapeutic environment; respond to crisis situations appropriately, effectively, and calmly.
Serve as a positive role model by establishing and maintaining positive, therapeutic relationships and appropriate boundaries with individuals and/or their families.
May provide educational group facilitation when appropriate, including planning, organizing, and leading skills-based groups related to social skills, coping skills, self-esteem, relaxation, etc.
Document groups according to SpectraCare Personnel Policies and Procedures, SpectraCare Clinical Policy, including but not limited to the Alabama Administrative Code, CMS, and all other applicable regulating and contractual entities.
Order, properly store, and maintain an appropriate quantity of food used for snacks.
Maintain pantry stock and discard food upon expiration.
Maintain/assist with the cleanliness of the unit as required, adhering to health and sanitation standards.
Assist with changing bed linens, etc.
Ensure individual treatment areas are clean and free of clutter.
Assist with maintaining individual’s records in a professional manner and in accordance with all specified guidelines.
Ensure privacy and confidentiality of all individual records in accordance with HIPAA, 42 CFR and all other applicable state or federal laws.
Ensure all written documentation is completed accurately and in a timely manner.
Ensure that all records are staffed within standard time frames, with service plan revised as needed and in accordance with standards.
Ensure that all progress notes are completed promptly, written in a professional manner and in accordance with policies and procedures.
Ensure that goals are appropriate, specific, and the focus of treatment.
Ensure that all individual information is kept up to date.
Safely operate system vehicles, including wheelchair/handicap vehicles, when transporting individuals.
Assist individuals on and off the vehicle, including those with limited mobility.
Correctly load and unload wheelchair users on the lift to ensure safety.
Correctly secure wheelchair users on the bus safely by ensuring wheelchair and individual is strapped in securely utilizing the correct belts to prevent injuries.
Conduct system vehicle maintenance checklists as required by SpectraCare policy.
Maintain cleanliness of vehicles.
Transport individuals, as needed.
Follow guidelines of Cell Phone policy while driving system vehicles.
Help individuals with basic living skills/functions and/or learning opportunities.
Assist individuals with hygiene needs.
Teach individuals about maintaining proper hygiene and grooming to increase level of functioning.
Assist with cleaning individuals if soiled and replacing soiled clothes/linens with clean ones.
Treat individuals with respect and courtesy at all times.
Ensure necessary documentation is completed in a timely manner with minimal errors and in compliance with applicable guidelines and policies.
Receive and respond to inquiries promptly and courteously.
Meet with supervisor as established.
Follow guidelines of SpectraCare Personnel Policy, SpectraCare Clinical Policy, including but not limited to the Alabama Administrative Code, CMS, and all other applicable regulating and contractual entities.
Participate in trainings, workshops, in-services and/or administrative meetings as assigned.
Ensure any necessary documentation is completed and up to date before annual leave or personal leave is taken.
Provide all support staff duties for absent secretary where needed and requested by supervisor.
Adhere to Dress Code as set forth in the SpectraCare policies and procedures.
Perform duties independently and/or with minimal supervision.
Work in a cooperative manner with other SpectraCare employees, individuals, and/or family members.
Perform all duties with the highest standard of ethics.
Function within professional boundaries with individuals and others.
Work well with other staff and individuals to ensure safety of program, individuals and other staff.
Function and perform well in stressful environments and manage work-related stress to ensure individual safety.
Apply seclusion, protective holds and/or restraint per SpectraCare policy and procedures.
Document crises, protective holds, seclusions and restraints.
Participate in beginning/end of shift unit reporting.
Demonstrate willingness to work on any unit/program at SpectraCare based on facility needs as directed.
Perform other services, tasks, functions, and responsibilities deemed necessary; not otherwise specified.
Maintain regular attendance with timely arrival and departure according to scheduled hours.
Must be able to work full time with rotating assignments as necessary to include but not limited to overtime hours, nights and/or weekends as scheduled.
To ensure individual safety while on duty, must remain awake during scheduled working hours.