Mental Health Support Staff
About The Position
Center for Community Resources is seeking Mental Health Support Staff to support mental health Crisis Residential Services for eligible consumers, as defined by DPW Title 55 Code Chapter 5240. This position works as part of a collaborative team alongside the Crisis Residential Team to provide timely, compassionate, and effective crisis residential services. This position offers a starting pay range of $16.00–$21.54 per hour, based on experience & education level. Mental Health Support Staff provide direct care and supervision to individuals experiencing acute mental health crises in a residential setting. This role supports resident safety, stabilization, and recovery by assisting with daily activities, monitoring behavior, and maintaining a safe, supportive, and therapeutic environment.
Requirements
- High School diploma or General Equivalency Diploma (GED)
- Valid driver’s license
- Proof of auto insurance
- Act 33/34 and FBI clearances will be required
- Able to exercise sound judgement
- Detail oriented and well organized
- Able to work independently and with a team
Nice To Haves
- Bachelor’s Degree in mental health, human services, or related field
- Certified Peer Specialist certification
- Two years of direct mental health or related experience
Responsibilities
- Provide supervision and support to residents to ensure safety and well-being
- Assist residents during periods of emotional distress using basic de-escalation techniques
- Observe and report changes in resident behavior, mood, or functioning
- Support daily living activities such as meals, hygiene, and structured programming
- Maintain a clean, safe, and supportive residential environment
- Follow program policies, safety procedures, and confidentiality requirements
- Communicate effectively with clinical and program staff
- Perform other related duties as assigned to support facility operations
Benefits
- Medical insurance
- Dental Insurance
- Vision Insurance
- Employee Assistance Program
- Flexible Spending Account (FSA)
- Healthy Merits Well-Being Program
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- PTO (Up to 20 days in first year, 25 at 5 years, 30 at 11 years)
- Paid Holidays
- Floating Personal Day
- PTO Cash-Out Option
- Flexible scheduling opportunities
- 403(b) Retirement Plan
- Employer match up to 6% on retirement plan
- Referral Bonus
- Pre-tax & Roth contribution options
- Tuition reimbursement up to $2,000 per semester / $4,000 per year
- Public Service Loan Forgiveness (PSLF) eligible employer
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Buy-Up Life & AD&D Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
