Mental Health Specialist

Sword Health

8d•$100,000 - $160,000•Remote

About The Position

We are seeking a licensed Clinical Psychologist (PhD or PsyD) to join our mental health program, Mind, as a Mental Health Specialist. In this role, you'll work alongside Phoenix, Swordâ€™s AI-care agent, to provide direct member support, helping individuals build lasting mental wellness through evidence-based care. This is an opportunity to combine clinical expertise with AI-native technology to deliver transformative care at scale â€” removing the clinician as the bottleneck without removing the clinician from care. This position sits within a start-up team environment, where the nature of the role and program will continue to evolve. Mind is Sword Health's AI-native mental health program, built to close the engagement, access, and outcomes gaps left by traditional care. At its core is a continuous three-way conversation between the member, their psychologist, and Phoenix, Sword's AI Care Specialist. Phoenix provides 24/7 support â€” conversational support, evidence-based activities, and psycho-education within a defined scope â€” and escalates to the psychologist whenever a moment calls for a clinician. Psychologists remain in the loop throughout, overseeing quality, staying accountable for all clinical and safety decisions, and stepping in directly for the moments that matter most. This program delivers measurement-based care using wearable, phone, and self-report data, and is grounded in a foundation-first approach (movement, sleep, and other cognitive and behavioral skills) to help members improve daily functioning, reduce symptoms, and sustain long-term gains.

Requirements

PhD/PsyD in Clinical Psychology or Counseling Psychology
PSYPACT eligibility, or a current license to practice in California
Current, unrestricted license to practice psychology independently
Strong background in evidence-based approaches (CBT, ACT, DBT)
Readiness to practice in an AI-native care model, where the standards of practice are still being defined
Comfort in a fast-paced, evolving start-up environment where change is the norm
Excellent written and verbal communication skills
Proven ability to build rapport and maintain therapeutic relationships in a remote care setting
Strong technical aptitude and the ability to quickly adapt to new platforms
AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework â€” be ready to share real examples of how AI is already part of how you work. Explorer (Level 1) â€” Uses AI daily to boost personal productivity. Builder (Level 2) â€” Creates workflows and tools that elevate the whole team. Integrator (Level 3) â€” Embeds AI into products and processes at scale. Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.
Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.

Responsibilities

Conduct clinical intake calls and assess member needs, goals, and program fit
Work with Phoenix, our AI Care Specialist, by overseeing AI-supported interactions and ensuring clinical quality and safety
Deliver member support via synchronous and asynchronous chat
Conduct short and long video-calls with members
Monitor member progress using measurement-based care (e.g., PHQ-9, GAD-7)
Identify and respond to risk signals, including escalation and referral when needed
Document care in line with clinical, ethical, and regulatory standards
Support development of Standard Operating Procedures to help scale member care operations