Provides 1:1 observation to patients as assigned per established guidelines. Assists RN with patient care tasks including vital signs, preparing patient rooms for admissions, handling patient belongings, answering the call bell system, visitor assist, assist in daily activities of living, ambulating, finger sticks utilizing the Cape Cod Hospital (“CCH”) Glucometer, etc.). Assists patients with use of laundry room. Assists with the operating of showering facilities for patient use. Responsible for Dining cart, menu’s, distributing trays, food orders, and temperature logs. Assists nursing and unit staff with operations for all Codes and emergency calls. Participates in managing the safety of patients by observing patients for escalating behavior, patient interactions, or any behavior that may affect the safety of the milieu. Promptly reports changes, concerns, risks, or observations to the RN. Understands, assumes, and demonstrates accountability for observation checks on all patients and communicates findings to interdisciplinary team and others as appropriate. Provides direct patient care under the direction of the RN, and manager, in accordance with CCH Behavioral Health Services policies and procedures. Respects patient rights and keeps information confidential in accordance with CCH policies and procedures and State and Federal regulations. Assists with providing, structuring, and maintaining a therapeutic environment in collaboration with the patients, other mental health care providers and other related hospital departments. Performs accountability for observation checks, meal watches, and safety checks on all patients and communicates findings to interdisciplinary team and others as appropriate. Assists with crisis management procedures during clinical/medical emergencies. Facilitates in occupational, recreation and patient centered programs. Escorts patient to other units, program areas, other hospital departments or other locations as needed. Facilitates community meetings and clinical groups, and maintains documentation in the EMR. Contributes to interdisciplinary team and treatment planning. Assists in maintaining a safe and clean environment, reporting equipment out of order, clean equipment assigned, clean bed side stands and tables, clean and maintain utility, treatment and nourishment areas. Participates in Process Improvement activities. Completes annual and mandated continuing education programs and training courses specific to providing behavioral health care for the population being treated. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers. Performs other work-related duties as assigned or requested.
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Career Level
Entry Level
Education Level
High school or GED