About The Position

Dungarvin’s Acute Behavioral Services group homes support individuals with complex mental health and behavioral needs, including people who may have experienced frequent crises, hospital stays, legal involvement, or unsuccessful placements. The role provides direct support in a highly structured environment designed to promote safety and help individuals work toward their goals. Staff receive training in behavioral support and crisis response, including manual restraints when necessary. The Mental Health Specialist II uses person-centered approaches to support safety, skill-building, positive engagement, daily living, and community participation. The role follows individual behavior, treatment, crisis-prevention, medical, and nutrition plans; documents services and observations through electronic systems; and works closely with colleagues, families, and external partners. The position also includes household tasks, transportation, appointment support, medication administration tasks as allowed, participation in team meetings, and assistance with training new staff.

Requirements

  • High school diploma or GED.
  • At least 3 years of experience working with individuals with chronic and severe mental illness, or a degree in a mental-health-related field.
  • Must be at least 18 years old; some programs require employees to be at least 21 years old.
  • Valid driver’s license and proof of auto insurance.
  • Basic computer skills and ability to use electronic documentation systems.
  • Ability to lift up to 50 pounds, stand and walk for extended periods, and safely manage physically demanding situations.
  • Ability to follow behavior support plans, treatment plans, functional assessments, and person-centered plans.
  • Ability to use crisis prevention, de-escalation, redirection, and manual restraints as trained.
  • Clear, professional written and verbal communication, including documentation.
  • Ability to work effectively in crisis situations and exercise sound judgment.
  • Ability to collaborate with team members and external partners, including case managers, law enforcement, and mental health professionals.
  • Strong problem-solving, consistency, time-management, and independent prioritization skills.

Responsibilities

  • Provide direct, person-centered support to individuals with intensive behavioral and mental-health needs, focusing on safety, skill-building, and positive engagement.
  • Follow behavior support plans, treatment plans, crisis-prevention strategies, de-escalation techniques, and trained manual restraint procedures.
  • Maintain a clean, safe, structured living environment and assist with daily living skills, household tasks, activities, transportation, and community engagement.
  • Document services, behavioral observations, health concerns, and program activities accurately using electronic systems, including T-logs, Therap, and health tracking.
  • Monitor behavioral changes, identify escalation indicators, and communicate proactively with supervisors and team members during crisis or safety situations.
  • Support family and personal contacts, assist with appointments and medication administration tasks as allowed, and follow medical and nutrition plans.
  • Participate in team meetings, provide feedback about individuals’ needs, and assist in training new staff while modeling positive, professional behavior.
  • Maintain home safety, follow emergency procedures, and comply with protocols and individual support plans.

Benefits

  • Fixed starting rate of $24 per hour.
  • Select locations may be eligible for up to a $3,000 retention bonus.
  • Medical, vision, dental, supplemental, and life insurance; medical, vision, and dental coverage is specified for full-time employees.
  • 401(k) with up to a 3% employer match.
  • Paid time off that increases with tenure, including PTO donation options.
  • National brand discounts and an employee referral program.
  • Access to Tapcheck to receive up to 50% of pay before payday.
  • Career growth opportunities, paid training, and mentorship.
  • Mileage reimbursement for travel.
  • Paid training and orientation.
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