Mental Health Security Unit Supervisor/Norfolk Regional Center

State of Nebraska•Norfolk, NE

6d•Onsite

About The Position

The Norfolk Regional Center (NRC) is seeking a compassionate, motivated Team Leader to join their team and help guide patient care, staff development, and unit operations. The NRC serves two distinct populations of adult males who are committed by a Mental Health Board for inpatient psychiatric treatment. In 2006, NRC began providing treatment to individuals who have sexually offended. The Nebraska Sex Offender (SO) Treatment Program improves public safety by reducing the risk of re-offense, while also improving the quality of patients' lives. In 2018, NRC opened the Medical Support Program and began providing high quality nursing and medical treatment for men with significant physical conditions and a variety of psychiatric, cognitive, and aging issues. The program provides activities designed to maintain optimal functioning while at the same time meeting the specific psychiatric care and safety needs of each patient. At NRC, we value a culture where every teammate is respected as an individual, encouraged to grow professionally, and given opportunities for continued education and advancement. Our mission is to support patients as they prepare for community reintegration while upholding public safety—and we’re looking for leaders who share that commitment. The Team Leader works closely with the RN Unit Supervisor to ensure unit goals are met and high-quality care is delivered. This role provides direct leadership to Mental Health Specialists.

Requirements

Coursework/training in human services, social/behavioral sciences, mental health care or related field OR experience providing direct care services to patients with mental illness or other disability.
Experience leading, coordinating, directing, monitoring and/or supervising others.
Must be at least 19 years of age to work with adult client populations; at least 21 years of age to work with adolescent client populations.
Must possess a valid driver’s license
Must pass a physical examination required by the agency
May be required to obtain and maintain Medication Aide certification (non-assisted-living setting)
Positions may involve working with dangerous or mentally ill patients
Subject to call-back during emergencies or severe weather
Must comply with all safety, security, and operational standards
Knowledge of: Supervisory principles and leadership techniques
Knowledge of: Security procedures related to care of criminal or high-risk psychiatric patients
Knowledge of: Methods for supporting physically and/or mentally ill individuals
Knowledge of: Human behavior and performance
Knowledge of: Instructional methods for individuals and groups
Skill in: Active listening and effective communication
Skill in: Teaching and coaching staff
Skill in: Responding calmly and decisively in crisis situations
Ability to: Manage and develop staff
Ability to: Plan, assign, and evaluate workloads
Ability to: Interpret and apply state and federal regulations
Ability to: Work collaboratively with clinical and non-clinical staff
Ability to: Prepare accurate reports and documentation
Ability to: Follow established security measures to protect patients, staff, and the public
Ability to: Make quick, sound decisions in patient care and safety situations
Ability to: Lift, push, pull, or bend to assist patients safely

Nice To Haves

At least two years of combined education/training/experience in behavioral health, nursing homes, corrections, law enforcement, or criminal justice
Leadership experience in a healthcare or human services environment

Responsibilities

Supervise, coach, and lead MHS
Ensure staff adherence to hospital policies, procedures, and licensing requirements
Ensure staff respond appropriately to emergencies or crisis situations
Intervene in verbal disputes and perform physical interventions (including restraint) using hospital-approved crisis intervention techniques
Ensure completion of patient and unit searches
Participate in unit treatment team meetings
Review and ensure completion of all shift documentation, including patient behavior summaries and incident details
Support Quality Assurance and Performance Improvement (QAPI) efforts
Conduct incident reviews related to restraints, seclusion, or other QA-identified concerns, including video review and staff training
Assist in developing behavior intervention plans
Provide “just-in-time” mentoring and oversight for MHS staff and ensure thorough on-unit orientation for new employees