Mental Health Security Unit Supervisor/Norfolk Regional Center

State of Nebraska•Norfolk, NE

4d•Onsite

About The Position

The Norfolk Regional Center (NRC) is seeking a compassionate, motivated Team Leader to join their team and help guide patient care, staff development, and unit operations. The NRC serves adult males committed by a Mental Health Board for inpatient psychiatric treatment, including those in the Nebraska Sex Offender (SO) Treatment Program and the Medical Support Program for men with significant physical conditions and psychiatric issues. NRC values a culture of respect, professional growth, continued education, and advancement, with a mission to support patients for community reintegration while upholding public safety.

Requirements

Coursework/training in human services, social/behavioral sciences, mental health care or related field OR experience providing direct care services to patients with mental illness or other disability.
Experience leading, coordinating, directing, monitoring and/or supervising others.
Must be at least 19 years of age to work with adult client populations; at least 21 years of age to work with adolescent client populations.
Must possess a valid driver’s license.
Must pass a physical examination required by the agency.
May be required to obtain and maintain Medication Aide certification (non-assisted-living setting).
Positions may involve working with dangerous or mentally ill patients.
Subject to call-back during emergencies or severe weather.
Must comply with all safety, security, and operational standards.
Knowledge of supervisory principles and leadership techniques.
Knowledge of security procedures related to care of criminal or high-risk psychiatric patients.
Knowledge of methods for supporting physically and/or mentally ill individuals.
Knowledge of human behavior and performance.
Knowledge of instructional methods for individuals and groups.
Skill in active listening and effective communication.
Skill in teaching and coaching staff.
Skill in responding calmly and decisively in crisis situations.
Ability to manage and develop staff.
Ability to plan, assign, and evaluate workloads.
Ability to interpret and apply state and federal regulations.
Ability to work collaboratively with clinical and non-clinical staff.
Ability to prepare accurate reports and documentation.
Ability to follow established security measures to protect patients, staff, and the public.
Ability to make quick, sound decisions in patient care and safety situations.
Ability to lift, push, pull, or bend to assist patients safely.

Nice To Haves

At least two years of combined education/training/experience in behavioral health, nursing homes, corrections, law enforcement, or criminal justice.
Leadership experience in a healthcare or human services environment.

Responsibilities

Supervise, coach, and lead Mental Health Specialists (MHS).
Ensure staff adherence to hospital policies, procedures, and licensing requirements.
Ensure staff respond appropriately to emergencies or crisis situations.
Intervene in verbal disputes and perform physical interventions (including restraint) using hospital-approved crisis intervention techniques.
Ensure completion of patient and unit searches.
Participate in unit treatment team meetings.
Review and ensure completion of all shift documentation, including patient behavior summaries and incident details.
Support Quality Assurance and Performance Improvement (QAPI) efforts.
Conduct incident reviews related to restraints, seclusion, or other QA-identified concerns, including video review and staff training.
Assist in developing behavior intervention plans.
Provide "just-in-time" mentoring and oversight for MHS staff and ensure thorough on-unit orientation for new employees.