Mental Health Recovery Support Specialist II
About The Position
Under general direction, serves as a Mental Health Recovery Support Specialist. Facilitates the enhancement of recovery-oriented services/service delivery in community mental health agencies and community hospitals. Develops and maintains contact/relationship with community mental health centers/agencies, for the purpose of enhancing recovery-oriented services/service delivery. Addresses, reviews, and resolves identified consumer and/or family issues and concerns related to the quality of care and services provided to consumers. Reviews, analyzes, and evaluates consumer study/survey data, utilizing Microsoft Office Excel. Represents the “consumer voice” to community groups requesting information concerning mental health issues, wellness and recovery, the empowerment of consumers and families to recovery-oriented services. Provides expertise regarding consumer/family service needs and expectations to region community mental health agencies and hospitals. Serves as a member of the statewide Recovery Services Collaboration Team (RSCT).
Requirements
- Requires knowledge, skill and mental development equivalent to completion of a bachelor’s degree in one (1) of the social sciences or related area and two (2) years of experience performing peer support work within a mental health program setting.
- Must be a current or former consumer of mental health services, and willing to self-identify.
- Requires evidence of certification as a Certified Recovery Support Specialist (CRSS).
- Requires the ability to travel in the performance of job duties.
- Requires the ability to utilize office equipment, including personal computers.
- Requires ability to pass the IDHS background check.
- Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.
Nice To Haves
- Two (2) years of professional experience providing peer support services and encouraging consumers to adopt wellness practices and goals.
- Two (2) years of professional experience communicating with mental health individuals/customers/patients about obstacles and successes of one’s own personal recovery.
- Two (2) years of professional experience representing patients and family members with external partner/providers on patient rights and responsibilities.
- Two (2) years of professional experience providing recovery-oriented practices and techniques, working with policies, procedures and regulations associated with patient rights, matters, care and support systems.
Responsibilities
- Serves as a Mental Health Recovery Support Specialist (MHRSS).
- Develops and maintains contact/relationship with community mental health centers/agencies, for the purpose of enhancing recovery-oriented services/service delivery.
- Addresses, reviews, and resolves identified consumer and/or family issues and concerns related to the quality of care and services provided to consumers.
- Reviews, analyzes, and evaluates consumer study/survey data, utilizing Microsoft Office Excel.
- Represents the region’s “consumer voice” to community groups requesting information concerning mental health issues, wellness and recovery, the empowerment of consumers and families to recovery-oriented services.
- Provides expertise regarding consumer/family service needs and expectations to community mental health agencies and hospitals.
- Serves as a member of the statewide Recovery Services Collaboration Team (RSCT).
- Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.
Benefits
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick days annually (Sick days carry over from year to year)
- 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
- Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
