Mental Health Receptionist

Bear Lake Memorial HospitalMontpelier, ID
Onsite

About The Position

This role involves managing phone communications with clients, scheduling appointments for therapists, performing secretarial duties, sending appointment reminders, and handling administrative tasks such as answering phones, faxing, scanning, and filing. The position also requires covering for the office manager when they are absent and assisting with office cleaning under the guidance of the Department Head and Office Manager.

Requirements

  • Strong knowledge and adherence of HIPAA and of confidentiality requirements
  • Good organizational and communication skills
  • Ability to get along well with others
  • Ability to read, understand, follow, and enforce safety procedures
  • High level of integrity
  • Must be able to read and communicate in English
  • Ability to contribute to the vision/culture of the most caring hospital

Nice To Haves

  • Previous experience with office management work preferred

Responsibilities

  • Phone contacts with current, potential, and past clients
  • Scheduling and confirming of appointments for therapists
  • Secretarial duties as assigned
  • Appointment reminders
  • Answering phones
  • Faxing, scanning and/or filing
  • Covering in the absence of the office manager
  • Help with cleaning of office in conjunction with Department Head and Office Manager
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