Mental Health Professional

THE LINCOLN CENTER FOR FAMILY AND YOUTH • Minquadale, DE

2d • Onsite

About The Position

The Mental Health Professional will work in partnership with New Castle County Public Safety (NCCPS) to triage emergency, mental-health related calls in the 911 operations call center.

Requirements

• Master’s degree in Social Work, Counseling, Psychology, or related field
• At least five (5) years’ mental health professional experience
• Flexibility to work a rotating shift in the 911 call center
• Certified Clinical Trauma Professional (CCTP)

Nice To Haves

• Hospital/crisis background preferred
• Experience with law enforcement preferred

Responsibilities

• Assess the health and safety needs of those involved in each call
• Determine what resource is best suited and whether it should be led by law enforcement, emergency medical services, or a mental health professional
• Divert those in need of mental health support from encountering the criminal justice system, whenever possible
• Track the number of calls received, calls diverted to 911, calls returned to 911, referrals made, follow-ups, and the number of Behavioral Health Unit referrals
• Attend mandatory trainings and regularly scheduled meetings to help develop and manage the program
• Collect data and develop reports as required
• Submit monthly timesheet/invoice for hours completed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level