Mental Health Navigator

University of Iowa•Iowa City, IA

16h

About The Position

The Division of Student Life is comprised of staff that embrace new ideas and thoughts, works together to keep our students safe, and provides them with life-changing experiences. The Division of Student Life includes 15 departments that span from Recreational Services to the Office of Leadership, Service and Civic Engagement and everything in between. We believe in working together as one team to achieve our mission: fostering student success by creating and promoting educationally purposeful services and activities within and beyond the classroom.

Requirements

Master’s degree in social work with clinical focus from a CSWE-Accredited program, or master’s degree in counseling from a CACREP-Accredited Program.
Social Worker: Licensed as an LISW in the State of Iowa by date of hire.
Social Worker or Mental Health Counselor: Licensed as an LISW or LMHC in the State of Iowa by date of hire.
Possession of a valid independent State of Iowa license as a social worker or mental health counselor at time of hire. License must be maintained as a condition of continued employment
Extensive knowledge of evidence and theory based mental health case management, supportive referrals, crisis assessment, and intervention, and diagnostic and psychosocial assessment.
Extensive proficiency in planning and delivering outreach programs and consultation services.
Working knowledge of providing supervision to trainees.
Extensive proficiency in the application of communication techniques and relationship building skills that develop the ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Extensive proficiency in collaborating and interacting with individuals and groups while valuing the unique contribution of individuals.
Working proficiency with office support tools and electronic medical records software (e.g., word processing, email, presentation software and spreadsheets, electronic health records); preferably Microsoft Office and Titanium EHR.

Nice To Haves

Working proficiency in empirically validated treatment modalities.
Working proficiency with serious and complex mental health concerns and with mental health crises.
Knowledge and experience with infusing technology into the delivery of mental health services.
Interest and/or experience in counseling center research.
Knowledge of local mental health providers and systems.
Experience with campus mental health.

Responsibilities

Provide case management and referral services to support students in accessing appropriate mental health care.
Deliver care coordination and bridging support for students with acute, complex, or ongoing mental health concerns.
Conduct diagnostic and psychosocial assessments, including crisis assessment and intervention.
Support clinicians during psychiatric hospitalization processes and provide post‑hospitalization follow‑up and referrals.
Maintain accurate, timely electronic mental health records in Titanium or similar EHR systems.
Collaborate with campus partners (UIHC, Care Team, Student Health, EIT, Academic Support & Retention) to coordinate student care.
Develop and maintain relationships with external providers, including hospitals, private practitioners, and insurance partners.
Provide outreach, workshops, and psycho‑educational programming for students, faculty, staff, and families.
Offer supervision, training, and coaching to graduate trainees and junior staff in case management, communication, and clinical competencies.
Contribute to policy development, quality improvement, and clinical standards within the counseling center.
Support communication and collaboration across teams, modeling effective interpersonal and conflict‑management skills.
Participate in research, program evaluation, or grant activities related to mental health services, as interest and agency needs allow.