Bilingual - Bachelor Level Mental Health Counselor - Access Team
About The Position
The Access Team serves as the front door to care, ensuring individuals and families experience timely, compassionate, and seamless access to services. The team completes comprehensive assessments, connects clients to the appropriate level of care, and provides interim support to reduce barriers and promote stability while clients await ongoing services. Team members connect clients to internal and community-based resources, including public benefits, housing support, and specialized services, while offering coping-focused mental health support and engagement services such as appointment reminders, rescheduling assistance, and ongoing outreach to ensure successful transitions into therapy. As a Certified Community Behavioral Health Clinic (CCBHC), the Access Team also administers pre, mid and post assessments regarding client care and satisfaction with their services. This position includes eligibility for a monthly performance bonus.
Requirements
- Bachelor’s Degree from an accredited college or university in psychology, social work, counseling, or another human services degree.
- At least one year of experience working with individuals with mental/behavioral health challenges.
- Can fluently speak and write English/Spanish
- Have a valid driver’s license and an insurable driving record.
- Can successfully complete pre-employment screening, including background check, fingerprinting, and drug and TB testing.
Responsibilities
- Conduct comprehensive initial and ongoing behavioral health assessments to identify client needs and treatment goals.
- Provide crisis intervention services to ensure client safety and stabilization.
- Deliver high-quality individuals, family, and group therapy to individuals with primary mental health disorders.
- Develop and implement individualized, strength-based service plans that promote recovery and resilience.
- Monitor treatment progress and adjust interventions as clinically appropriate.
- Maintain accurate, timely documentation in electronic health records and complete all required reporting.
- Provide case management services, connecting clients to community resources and supportive services.
- Coordinate care with internal teams and external providers to ensure integrated, client-centered treatment.
- Collaborate regularly with clinical supervisors, multidisciplinary team members, and psychiatrists to support effective care planning.
- Participate in team meetings, case consultations, and quality improvement initiatives.
Benefits
- Generous PTO and paid holidays
- Multiple medical, dental, and vision plans at no cost to employees
- Health Reimbursement Account
- Retirement plan with employer contributions
- Loan forgiveness opportunities
- Employee referral bonuses
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
