Mental Health Client Support Specialist

Child Community Services•Colorado Springs, CO

11h•$20 - $24•Hybrid

About The Position

Child Community Services is a mission-driven organization dedicated to strengthening children and families through emotional support, skill-building, and access to essential resources. The Mental Health Client Support Specialist provides integrated life skills training and targeted case management to children, families, adults, and seniors with mental health needs and/or disabilities. The role supports clients in building independence and connecting with community resources through a hybrid combination of in-home, community-based, and remote documentation work. The position serves approximately 20–25 clients and requires local travel within the service area, potentially up to approximately 75%. The schedule is flexible, Monday through Friday, with some evenings based on client needs, and the role is full-time at 32–40 hours per week. The position works under the direct supervision of the Client Support Specialist Team Lead.

Requirements

Bachelor’s degree in social work, psychology, counseling, or a related field is required.
Valid driver’s license and reliable transportation are required.
Willingness to travel locally; travel may be up to approximately 75%.
Proficiency in Microsoft Word, Excel, and Adobe.
Ability to complete electronic documentation and billing.
Excellent working knowledge of behavioral treatment for children and adolescent behavioral health.
Ability to work through assessments of behavioral health conditions.
Ability to collaborate and work as a team with therapists and joint staff in the treatment of psychosocial issues.
Sensitivity to low-income and ethnic minority communities is required.

Nice To Haves

At least one year of mental health case management experience working with at-risk children, teens, families, adults, and seniors.
Fluency in Spanish and English.
Experience working with Medicaid populations.
Willingness to travel up to approximately 75%.

Responsibilities

Provide behavioral health services to children, adolescents, parents, adults, and seniors while supporting the organization’s mission.
Provide life skills training, including support with instrumental activities of daily living, daily functioning, organization, and applications.
Assess with individuals, families, and supports their ability to access and link to services independently, and determine the type, intensity, and duration of support needed.
Deliver case management services, including referrals, linkage, and care coordination.
Develop and implement individualized service plans.
Collaborate with clients, families, and multidisciplinary teams to support treatment goals.
Assist clients in accessing medical, educational, social, and community resources.
Monitor client progress and adjust service plans as needed.
Complete timely documentation, including progress notes, service plans, and billing.
Maintain compliance with Medicaid and organizational standards.

Benefits

Medical, dental, and vision insurance, available after 60 days of employment for employees working 32 or more hours per week.
401(k) with a 4% employer match.
Paid training.
Flexible schedule.
PTO and sick leave on an accrual basis.
11 paid holidays and one personal day.
$200 per year professional development reimbursement.
Mileage reimbursement at $0.45 per mile.
Aflac supplemental and short-term disability options.
Employee assistance program.
Advancement opportunities.