Mental Health Clerk (901)
About The Position
This position will serve as clerical support for the Mental Health Center(s). Responsibilities include, but are not limited to: Greeting consumers, answering phone calls, directing calls to appropriate staff members or taking messages, obtaining purchase orders, and purchasing supplies. Position will perform complex data entry and run reports from various computer programs. Position will schedule appointments for all center staff including the doctor and nurse, mail reminder letters to all consumers one week prior to the appointment, place reminder calls to all consumers one day prior to the appointment. Position will collect payments, financial information, and copies of all insurance cards; will make bank deposits as necessary. Position will file paperwork in the clinical record; pull charts for doctor and nurse, copy information from clinical record, and forward subpoenas following the system dictated by the Director of Clinical Records. Position is responsible for the reconciliation of the lab billing on a monthly basis. Position requires initiative, excellent communication and organizational skills, and the ability to interact in a professional manner with a variety of staff members, consumers, family members, and community agencies. Position will serve as backup to the Medication Clerk or receptionist as needed. Other clerical duties may be assigned. Work is performed with minimal supervision within established guidelines, policies, and procedures. Must attend all appropriate meetings. HFC incorporates principles of trauma-informed care throughout the agency, emphasizing cultural sensitivity and a safe and respectful environment for all individuals served and staff. All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position. Reassignment is a condition of employment that may occur at the employer’s discretion. Your work location and hours could change based on program needs.
Requirements
- Graduation from standard high school or equivalent
- Working knowledge of fax machine, personal computer, and copier
- Minimum typing speed of 40wpm
- Valid driver’s license and be insurable to drive Center vehicles
Nice To Haves
- Experience with Windows 95 software
- Experience with Microsoft Word
- Experience with Microsoft Excel
Responsibilities
- Greeting consumers
- Answering phone calls
- Directing calls to appropriate staff members or taking messages
- Obtaining purchase orders
- Purchasing supplies
- Performing complex data entry
- Running reports from various computer programs
- Scheduling appointments for all center staff including the doctor and nurse
- Mailing reminder letters to all consumers one week prior to the appointment
- Placing reminder calls to all consumers one day prior to the appointment
- Collecting payments, financial information, and copies of all insurance cards
- Making bank deposits as necessary
- Filing paperwork in the clinical record
- Pulling charts for doctor and nurse
- Copying information from clinical record
- Forwarding subpoenas following the system dictated by the Director of Clinical Records
- Reconciliation of the lab billing on a monthly basis
- Serving as backup to the Medication Clerk or receptionist as needed
- Attending all appropriate meetings
- Learning about and implementing trauma-informed practices within the scope of work for the position
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
