Mental Health Associate - Adult Behavioral Health

Carle Health•Peoria, IL

5d•Onsite

About The Position

Provides care to individuals with behavioral/emotional/mental health problems. This role involves assisting the interdisciplinary treatment team in patient assessments and the development of goal-directed treatment, obtaining pertinent information from referral sources, and facilitating admissions. The associate will complete admission assessments (excluding nursing components), ensure compliance with legal aspects of admissions, maintain knowledge of advanced directives, administer and score assessment scales, and participate in clinical staffing. They will also develop, review, and revise plans of care, complete required documentation, and address patient strengths, impairments, and interventions to achieve expected outcomes. Additionally, the role focuses on creating and maintaining a therapeutic milieu, setting behavioral limits, de-escalating patients using CPI techniques, participating in seclusion/restraint application and monitoring, providing supportive care, conducting safety rounds, and assisting patients in conflict resolution. The associate will also provide group and individual therapies, facilitate educational sessions and structured groups, utilize various therapeutic models with a focus on brief therapy/cognitive behavioral therapy, incorporate Recovery principles, document interventions, recognize and report abuse/neglect, provide situational 1:1 interventions, and adhere to group rules and schedules. The role also involves assisting in performance improvement activities, promoting customer satisfaction, generating ideas for improvement, participating in Root Cause Analyses, serving on committees, precepting new employees, and volunteering for assignments aimed at change.

Requirements

Bachelor's Degree in Psychology, Social Work, or related field.
Crisis Prevention Institute (CPI Training) within 3 Months.
Advanced reading skills.
Advanced writing skills.
Advanced oral skills.
Ability to respond appropriately to customer/co-worker.
Interaction with a wide variety of people.
Maintain confidential information.
Ability to communicate only the facts to recipients or to decline to reveal information.
Ability to project a professional, friendly, helpful demeanor.
Basic computer knowledge: Uses word processing, spreadsheet, e-mail application, and web browser.
Comfortable within a Windows OS and learning new applications.
Crisis Prevention Institute (CPI) Training within 3 months.

Responsibilities

Assists the interdisciplinary treatment team in patient assessments and the development of goal directed treatment.
Obtains pertinent information from referral sources seeking patient admission; assists in facilitating admissions.
Completes admission assessments (except for nursing components).
Ensures compliance with legal components of admissions (voluntary/involuntary admissions, patients’ rights, obtaining releases of information, 5-day request for release).
Maintains sound knowledge base of advanced directives.
Administers/scores assessment scales per protocol.
Participates in interdisciplinary clinical staffing or ensures pertinent information is provided to team.
Develops, reviews, and revises plan of care on assigned patients.
Completes required documentation as appropriate including assessment scales.
Addresses the patient's strengths, impairments and interventions identified in the plan of care to achieve expected patient outcomes.
Assists in the creation and maintenance of a therapeutic milieu so that the unit is a safe, caring, nurturing, healing, and educative environment.
Sets behavioral limits on patients according to unit policies, individual plan of care and behavior modification plans.
De-escalates patients utilizing CPI techniques.
Participates in application of seclusion/restraints when appropriate; provides monitoring of patients in such situation; completes appropriate documentation, including restriction of rights forms.
Provides supportive care to patients and families.
Conducts safety rounds.
Assists patients in conflict resolution.
Role models stress management.
Ensures patient safety of unit by following policies/procedures and adhering to unit protocols and national patient safety goals.
Provides group and individual therapies for all patients as assigned in order to provide comprehensive, quality treatment.
Facilitates educational sessions, structured groups and psychoeducational groups in accordance with the patient's plan of care.
Utilizes a variety of therapeutic models as appropriate to the clinical situation, but primarily has a brief therapy/cognitive behavioral therapy focus.
Ensures the milieu maintains a therapeutic environment.
Incorporates Recovery principles in all therapeutic interventions.
Documents interventions in a succinct and goal directed manner using DAR format.
Recognizes and reports abuse/neglect situations as required by law.
Provides support, sets limits, and/or facilitates learning from the situation when providing situational 1:1 intervention.
Adheres to group rules and scheduled groups start and end on time.
Follows group content outlines in group manual and individualizes groups to needs of current patient population.
Engages patients to participate of all patients as appropriate in community meetings.
Interacts with parents/significant others to answer programming questions, patient progress, etc.
Assists in Performance Improvement activities on unit.
Actively promotes and achieves customer satisfaction (patient, family, departments and physicians).
Generates ideas for improving processes, treatment, and patient care.
Participates in Root Cause Analyses and assists in development of action plans and implementation of action plans.
Serves on unit-based and hospital-based committees.
Precepts new employees.
Follows through on assignments generated by Program Manager or unit committees.
Volunteers for assignments which are designed to affect needed changes.