PT/PRN Saturday Mental Health Administrative Support Specialist
About The Position
Trusted Results Therapy Group is seeking a friendly, professional, and highly organized Part-Time/PRN Mental Health Administrative Support Specialist for its Columbia office. The specialist will serve as a first point of contact for clients and visitors and help ensure the smooth operation of the mental health practice. The position guarantees a shift every Saturday, with opportunities to pick up additional PRN shifts as needed. Coverage shifts may occur during the practice’s 8:00 AM to 8:00 PM operating window, and candidates must be available across that full range. Travel to other company locations is not expected and would occur only on a rare, voluntary basis. The role supports staff continuity, operational excellence, and a positive client and employee experience. Pay is $18.00–$22.00 per hour.
Requirements
- High school diploma or equivalent.
- Previous experience in a receptionist or customer service role; healthcare or mental health experience is preferred.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple tasks simultaneously and work in a fast-paced environment.
- Compassionate and empathetic demeanor with clients.
- Knowledge of HIPAA regulations and confidentiality standards.
- Ability to work well in a team and contribute to a positive office environment.
- Availability to work one shift each week, including rotating Saturdays, and pick up additional PRN shifts within the 8:00 AM to 8:00 PM coverage window.
Nice To Haves
- College degree.
- Familiarity with Electronic Health Records (EHR) systems.
Responsibilities
- Greet clients and visitors in a warm and professional manner.
- Answer phone calls, take messages, and direct inquiries to the appropriate staff member.
- Schedule and confirm client appointments.
- Maintain a clean and welcoming reception area.
- Manage client intake forms and ensure documentation is completed accurately.
- Process new client registrations and enter data into the Electronic Health Record (EHR) system.
- Handle client payments, insurance verification, and co-payments.
- Help manage client and visitor flow to minimize wait times.
- Communicate with clinical staff to support timely client services.
- Maintain confidentiality and comply with HIPAA regulations in all interactions.
- Perform other administrative duties as needed to support agency operations.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
