Mental Health & Addictions Support Worker - Kitsilano MHSU Community
About The Position
Within the context of a patient and family centered care model and in accordance with established vision and values of the organization, the MHSU Support Worker provides support services to clients who are seriously affected by substance use and/or mental health problems. Monitors clients, documents and provides verbal reports on observations in accordance with standard procedures or specific direction, facilitates the use of community services and resources and provides information on community services, and liaises and coordinates services with mental health, addictions, medical professionals and other related services. Participates in the process of case planning, assists clients in the development of life skills and healthy lifestyles and escorts clients to appointments as needed. Participates in team meetings and corporate initiatives, engages in ongoing team planning and quality improvement activities, participates in maintaining a healthy environment for clients and team, and performs a variety of clerical duties as required.
Requirements
- Diploma from a recognized Social Services Support Worker educational program, two (2) years’ recent, related experience, or an equivalent combination of education, training and experience.
- Valid B.C. driver's license.
- Local area travel requires the use of a personal vehicle.
- Knowledge of the principles of recovery in mental illness.
- Knowledge of community, social and health resources.
- Knowledge of substance misuse and of problems encountered by chemically dependant individuals; basic understanding of behavior management.
- Knowledge of mental health issues and treatment.
- Ability to demonstrate and assist client with development of health life skills.
- Ability to establish and maintain rapport with clients.
- Ability to observe and recognize changes in clients.
- Ability to deal effectively with conflict situations, manage aggressive behavior, and use non-violent crisis intervention and behavioral management techniques.
- Ability to work independently and in cooperation with others.
- Ability to communicate effectively, both verbally and in writing.
- Ability to organize, prioritize and meet deadlines.
- Ability to establish/maintain satisfactory work relationships with the public and other employees, to deal tactfully and effectively with co-workers, public and staff from other agencies, to maintain confidentiality and to communicate effectively, both verbally and in writing.
- Ability to work with a culturally diverse population.
- Physical ability to carry out the duties of the position.
Responsibilities
- Provides support services to clients who are seriously affected by substance use and/or mental health problems.
- Monitors clients, documents and provides verbal reports on observations in accordance with standard procedures or specific direction.
- Facilitates the use of community services and resources and provides information on community services.
- Liaises and coordinates services with mental health, addictions, medical professionals and other related services.
- Participates in the process of case planning.
- Assists clients in the development of life skills and healthy lifestyles.
- Escorts clients to appointments as needed.
- Participates in team meetings and corporate initiatives.
- Engages in ongoing team planning and quality improvement activities.
- Participates in maintaining a healthy environment for clients and team.
- Performs a variety of clerical duties as required.
Benefits
- Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
- Employer-paid training and leadership development opportunities
- Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
- Award-winning recognition programs to honour staff, medical staff and volunteers
- Access to exclusive discount offers and deals for VCH staff
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
