Men's Dresswear Expert - Cascade Plaza Rack
About The Position
The ideal Rack Men's Dresswear Expert is passionate about menswear, confident on the sales floor, and lives the Rack Service Promise — delivering an experience that helps customers feel good and look their best. This role involves guiding customers through suit selection, fit assessment, complete outfit building, and offering alterations appointments with every suit sale. The position also requires maintaining the sales floor and stockroom to high standards, ensuring merchandise is properly handled and ticketed, and creating a clean, clutter-free customer experience. Additionally, the expert will partner with the floor manager on performance and feedback, and stay informed about the expanded NordstromRack.com dresswear offer.
Requirements
- A passion for menswear, with the confidence to speak about fit, fabric, and style
- Drive to build expertise across our dresswear assortment
- Confidence to initiate conversations, build complete outfits, and close the sale, including alterations
- Ability to keep the dresswear zone filled in, sized, and shop-ready
- Flexibility to work weekends, evenings, and event seasons
- Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
- Frequent use of hands for grasping, fine manipulation, pushing and pulling
- Handle bulky and sometimes awkwardly shaped items, including reaching for and lifting these items above the head
- Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
Responsibilities
- Guide customers through suit selection, fit assessment, complete outfit building and offer alterations appointments with every suit sale
- Work with the team to ensure the sales floor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day
- Keep the stockroom organized and ensure merchandise is properly checked in and accurately ticketed. Adhere to all operational, merchandise, and asset protection standards
- Create a clean, clutter-free customer experience by sorting and returning clothing to the sales floor
- Partner with the floor manager on monthly sell-through performance, and share product and customer feedback
- Stay well versed on the expanded NordstromRack.com dresswear offer
Benefits
- Medical/Vision
- Dental
- Retirement
- Paid Time Away
- Life Insurance
- Disability
- Merchandise Discount
- EAP Resources
- 401k
- performance-based incentives/bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
