Memory Care Program Coordinator

Brookdale Senior Living Inc.•Mesa, AZ

About The Position

The Memory Care Program Coordinator plans, coordinates, and facilitates person-centered, dementia-friendly programs for residents in Brookdale’s dementia care community. Programs are designed around residents’ individual abilities, needs, interests, habits, historical routines, and preferences, with the goal of promoting independence, meaningful engagement, and quality of life. The coordinator develops year-round programming, including monthly calendars, daily activities, sensory-focused small-group programs, and special events. The role also supports families and associates through dementia education and training, collaborates with community leadership and clinical partners, and helps ensure programs meet Brookdale standards and applicable regulations. Depending on community needs, the role may include supervising program assistants, driving a community vehicle, managing volunteers, and performing personal care, housekeeping, or dietary duties. The position requires occasional travel and may involve occasional weekend, evening, or night work to ensure shift coverage. Physical demands include standing, walking, sitting, handling objects, reaching, climbing or balancing, stooping, kneeling, crouching, crawling, talking, hearing, and lifting up to 50 pounds. Working conditions may include exposure to communicable diseases, infections, latex, blood-borne pathogens, drugs, chemicals, biological hazards, and potential injury related to resident transfers, falls, burns, odors, or equipment.

Requirements

  • Minimum two years of direct programming experience with older adults and people with dementia, or an equivalent combination of education and experience; this experience is listed as preferred.
  • Valid driver’s license and a current three-year driving abstract with no more than one moving violation as a condition of employment.
  • May be required to obtain a commercial driver’s license based on community needs.
  • Basic typing skills and basic knowledge of PCs and word-processing software, preferably in a Microsoft Windows environment.
  • Working knowledge of the relevant discipline, basic analytical ability, and an understanding of the work environment, processes, and organization.
  • Ability to lift up to 50 pounds and perform the listed physical activities.

Nice To Haves

  • Bachelor’s degree in therapeutic recreation, gerontology, education, or a related field.
  • At least two years of direct programming experience with older adults and people with dementia.

Responsibilities

  • Design and facilitate a seven-day-a-week person-centered program that addresses residents’ needs and interests, including sensory-focused small-group activities for residents unable to participate in larger groups.
  • Develop monthly activity calendars in partnership with residents and ensure daily programs and special events are scheduled and carried out.
  • Ensure dementia care programs comply with Brookdale standards, applicable state and federal regulations, and assigned policies and procedures.
  • Educate families and associates about Alzheimer’s disease and other dementias, including how to engage residents and lead programs; coordinate dementia-focused events, in-services, and required training.
  • As required, supervise Clare Bridge Program Assistants, including supporting hiring, coaching, counseling, corrective action, and performance evaluations; provide supervisory coverage when a Manager or Executive Director is absent.
  • Plan, coordinate, decorate for, and participate in special events, including holidays, signature programs, the National Walk to End Alzheimer’s, family socials, educational events, and marketing events.
  • Report changes in residents’ health or behavior to clinical partners, respond to concerns promptly, and collaborate with the team on approaches and interventions.
  • Oversee social media content to ensure it follows Brookdale’s culture, brand, guidance, and standards.
  • Plan and schedule events outside the community, which may include driving a community motor vehicle.
  • Adhere to the department’s monthly budget and expense controls and, when applicable, manage the volunteer program.
  • When needed, perform personal care, housekeeping, and dietary duties in accordance with Clare Bridge Program standards and applicable state training and qualification requirements.
  • Perform other duties assigned by the supervisor.

Benefits

  • Medical, dental, and vision insurance
  • 401(k)
  • Associate assistance program
  • Employee discounts
  • Referral program
  • Early access to earned wages for hourly associates outside California
  • Optional identity theft protection and pet insurance
  • Paid time off
  • Paid holidays
  • Company-provided life insurance
  • Adoption benefit
  • Short- and long-term disability
  • Flexible Spending Accounts
  • Health Savings Account
  • Optional life and dependent life insurance
  • Optional accident, critical illness, hospital indemnity, and legal plan benefits
  • Tuition reimbursement
  • Professional development and ongoing health and wellness programs
  • Advance of naturalization application fees up to $725, less applicable taxes and withholding, for qualified associates who have been employed for at least one year
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