Memory Care Director

Harmony Senior Services•Martinsburg, WV

4d•Onsite

About The Position

The Harmony Square Director (HSD) is responsible for the overall day-to-day operations of the Harmony Square neighborhood. This role involves conducting interviews, orientation, coaching, and ongoing training of Harmony Square team members in accordance with associate training standards and regulatory guidelines. The HSD supervises and directs Harmony Square team members, including the Harmony Square Life Enrichment Assistant and PCAs/CNAs, in conjunction with the Healthcare Director. A key aspect of this role is developing, planning, and implementing purposeful resident programs to enrich the lives of residents and families within the community, as well as through outside trips and events. This includes partnering with the Life Enrichment Director for monthly planning meetings and coordinating with the entire program team to prepare planning forms, organize supplies, and plan calendars, events, and outings. The HSD develops and implements a monthly program of activities based on the dimensions of wellness, Reflections signature programs, and person-centered interests, leading 3-4 high-quality programs daily and planning weekly outings. Continuous assessment of resident needs in partnership with the community clinical team is crucial, with updates to the Healthcare Director and Executive Director regarding care and resident condition changes, initiating interventions as necessary. The role also includes participating in Resident/Family Care Conferences and the Family Call Program, utilizing and connecting with local community resources, and developing relationships with residents and families to promote satisfaction. Maintaining a stimulating, safe, and secure environment, managing the Behavior Expression process, and ensuring dining standards are met are also key responsibilities. The HSD completes state-required care plans and service plans in conjunction with the Healthcare Director, partners with the Alzheimer's Association for support group meetings, and completes necessary training and insurance to drive a company vehicle. Leadership skills, the ability to coordinate care across disciplines, daily and bi-weekly neighborhood rounds, leading daily huddles, attending Monthly Programming calls, promoting teamwork, and maintaining positive interdepartmental relationships are essential. Effective communication with resident families and completion of required training are also part of the role. A passion for working with individuals with dementia and carrying out other assigned duties are expected.

Requirements

Three to five years’ experience working with individuals with Dementia including leading programs, managing behavior expression, and educating staff and families on Alzheimer’s and Dementia.
Special Certificates: Dementia training or Certified Dementia Practitioner preferred or eligible for certification.
Must maintain applicable state requirements of dementia specific training.
Strong organizational and time management skills.
Experience supervising and managing staff.
Must possess critical thinking skills.
Ability to effectively communicate verbally and in writing.
Experience organizing, conducting, and planning programs and activities for seniors with Dementia.
Experience with Behavior Expressions redirection and interventions.
Must have a valid driver’s license and a good driving record.
Ability to work a flexible schedule to include days, evenings, weekends, and holidays.
Passion for working with individuals with dementia.

Nice To Haves

Associate or Bachelor’s Degree preferred or equivalent educations and/or experience; subject to state requirements.
Areas of Study: Recreation, activities, geriatrics, and dementia care.

Responsibilities

Responsible for the overall day-to-day operations of the Harmony Square neighborhood.
Conducts interviews, orientation, coaching and ongoing training of Harmony Square team members.
Supervise and direct Harmony Square team members (to include Harmony Square Life Enrichment Assistant, PCA’s/CNA’s) in conjunction with the Healthcare Director.
Develops, plans, and implements purposeful resident programs to enrich the lives of residents and families.
Partner with Life Enrichment Director to hold Monthly Planning Meetings.
Partner and coordinate with entire program team to complete planning form, organize supplies, plan the calendars, events, and outings for the upcoming month.
Develops, plans, and implements a monthly program of activities and supplies based on the dimensions of wellness, Reflections signature programs and person-centered interests for the Harmony Square neighborhood.
Lead 3-4 high quality, innovative programs per day.
Plan and schedule weekly outings.
Continuous assessment of resident needs in partnership with community clinical team, with updates to appropriate individuals as it relates to care and changes in resident condition and initiate interventions as necessary.
Participates in Resident/Family Care Conferences.
Participates in the Family Call Program as directed by the Executive Director.
Utilize and connect with local community resources.
Develop relationships and connections with residents and families to encourage participation in programs and events and to promote a high level of resident and family satisfaction.
Maintain a stimulating environment that promotes safety, security, and overall well-being in collaboration with the clinical team.
Maintain Behavior Expression process.
Ensure all aspects of dining are being met through partnership with the Director of Dining and Healthcare Director.
Complete state required care plans and service plans for Harmony Square residents in conjunction with the Healthcare Director.
Partner with Alzheimer’s Association and other local organizations to schedule, organize and participate in Support Group meetings monthly.
Complete necessary training and insurance requirements to drive company vehicle.
Completes daily and bi-weekly neighborhood rounds.
Leads and organizes daily huddles.
Attend Monthly Programming calls.
Promote a culture of teamwork and team member appreciation.
Establish and maintain a positive working relationship with all departments.
Effectively communicate with resident families by responding to questions/concerns promptly.
Complete all required courses in adherence with state regulations and Relias Learning.
Carry out other duties as assigned.