Memory Care Director

PACS Group•Berkeley, CA

About The Position

The Memory Care Director plans, directs, and implements memory care programming. The role evaluates residents’ health, functional, and psychosocial status; contributes to individualized service plans; and proactively coordinates care to support residents in remaining in the assisted living environment. The Director supervises Memory Care staff directly or indirectly, supports staff hiring and development, coordinates with providers and families, and works with community leadership on resident safety, regulatory compliance, financial performance, marketing, and community events. The position requires a high school diploma. An associate or bachelor’s degree is preferred. The Director must be licensed in the state or be willing to complete the license within six months of the start date. Three years of experience caring for memory care residents is preferred. The role requires leadership, communication, organizational, written, and verbal skills, as well as proficiency with Microsoft Suite products. A Memory Care Certificate, if applicable, must remain in good standing with governing federal and state agencies. The role involves sitting, standing, walking, talking, reading, or hearing; prolonged computer use; and frequent use of office equipment. The employee may occasionally need to lift or move up to 50 pounds, and travel by automobile or airline may be required. The work environment typically has low to moderate noise levels.

Requirements

High school diploma required.
Must be licensed in the state or willing to complete the license within six months of the start date.
Demonstrated leadership abilities.
Proven ability to communicate effectively with staff, residents, and family members.
Excellent organizational, written, and verbal skills.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure policies or manuals.
Ability to present information effectively and respond to questions from managers and employees.
Ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and interpret instructions in written, oral, diagram, or schedule form.
Proficiency in Microsoft Suite products.
If applicable, the Memory Care Certificate must remain in good standing with the federal and state agencies governing licensing.

Nice To Haves

Associate or bachelor’s degree.
Three years of experience in the care of memory care residents.

Responsibilities

Evaluate the health, functional, and psychosocial status of Memory Care residents and participate in developing individualized service plans.
Proactively manage care and services to maximize each resident’s opportunity to remain in the assisted living environment.
Problem-solve with the community management team and case-manage residents with challenging needs or changes in condition.
Assist with hiring, onboarding, training, daily task facilitation, and scheduling of Memory Care team members.
Create and lead monthly programming for the Memory Care neighborhood using the Memory Care focus plan and product materials.
Facilitate team members’ delivery of personal care using Memory Care materials and residents’ Life Story information to support personalized care.
Support the Health Services Director in creating initial service plans and partner with the Director as residents’ health changes.
Coordinate with outside providers to obtain needed resident care and services.
Provide on-call support for staff questions and staffing coordination.
Complete incident and accident reports for Memory Care residents when appropriate.
Ensure resident safety systems are in place and operational.
Collaborate with community leadership to maintain survey and regulatory compliance.
Support the Memory Care neighborhood’s financial performance through effective management of labor and supplies.
Facilitate communication with family members, team members, and outside providers.
Partner with the community leadership team on marketing efforts and community events.
Supervise and manage caregivers and the entire Memory Care staff, directly or indirectly.
Support a dignified and caring atmosphere and protect the privacy and confidentiality of residents, employees, the facility, and company information and records.
Maintain a safe and secure working environment and practice safe working habits.
Perform other duties as assigned.