Memory Care Director

Harmony Senior Services•Memphis, TN

1d•Onsite

About The Position

The Harmony Square Director (HSD) is responsible for the overall day-to-day operations of the Harmony Square neighborhood. This includes conducting interviews, orientation, coaching, and ongoing training of Harmony Square team members in accordance with associate training standards and regulatory guidelines. The HSD supervises and directs Harmony Square team members, including the Harmony Square Life Enrichment Assistant and PCAs/CNAs, in conjunction with the Healthcare Director. A key responsibility is developing, planning, and implementing purposeful resident programs to enrich the lives of residents and families within the community, as well as through outside trips and events. This role involves partnering with the Life Enrichment Director for monthly planning meetings and coordinating with the entire program team to prepare for upcoming monthly programs, organize supplies, and plan calendars, events, and outings. The HSD develops and implements a monthly program of activities and supplies based on the dimensions of wellness, Reflections signature programs, and person-centered interests for the Harmony Square neighborhood, leading 3-4 high-quality, innovative programs per day and planning weekly outings. Continuous assessment of resident needs in partnership with the community clinical team, with updates to the Healthcare Director and Executive Director regarding care and changes in resident condition, is crucial, along with initiating interventions as necessary. The HSD participates in Resident/Family Care Conferences and the Family Call Program as directed by the Executive Director. Building relationships with residents and families to encourage participation and promote satisfaction is essential. Maintaining a stimulating environment that promotes safety, security, and overall well-being, in collaboration with the clinical team, is also a core function. The role includes maintaining the Behavior Expression process and ensuring all aspects of dining are met through partnership with the Director of Dining and Healthcare Director. Completing state-required care plans and service plans for Harmony Square residents in conjunction with the Healthcare Director is required. The HSD partners with the Alzheimer’s Association and other local organizations to schedule, organize, and participate in monthly Support Group meetings. Completing necessary training and insurance requirements to drive a company vehicle is also part of the role. Strong leadership skills and the ability to coordinate care across disciplines are necessary. The HSD completes daily and bi-weekly neighborhood rounds, leads and organizes daily huddles, and attends Monthly Programming calls. Promoting a culture of teamwork and team member appreciation, establishing and maintaining positive working relationships with all departments, and effectively communicating with resident families by responding to questions/concerns promptly are also key aspects of the position. Completing all required courses in adherence with state regulations and Relias Learning is mandatory. A passion for working with individuals with dementia is essential, and the HSD will carry out other duties as assigned.

Requirements

Associate or Bachelor’s Degree preferred or equivalent educations and/or experience; subject to state requirements.
Areas of Study: Recreation, activities, geriatrics, and dementia care.
Three to five years’ experience working with individuals with Dementia including leading programs, managing behavior expression, and educating staff and families on Alzheimer’s and Dementia.
Special Certificates: Dementia training or Certified Dementia Practitioner preferred or eligible for certification.
Must maintain applicable state requirements of dementia specific training.
Strong organizational and time management skills.
Experience supervising and managing staff.
Must possess critical thinking skills.
Ability to effectively communicate verbally and in writing.
Experience organizing, conducting, and planning programs and activities for seniors with Dementia.
Experience with Behavior Expressions redirection and interventions.
Must have a valid driver’s license and a good driving record.
Ability to work a flexible schedule to include days, evenings, weekends, and holidays.

Nice To Haves

Dementia training or Certified Dementia Practitioner preferred or eligible for certification.

Responsibilities

Responsible for the overall day-to-day operations of the Harmony Square neighborhood.
Conducts interviews, orientation, coaching, and ongoing training of Harmony Square team members.
Supervises and directs Harmony Square team members (to include Harmony Square Life Enrichment Assistant, PCA’s/CNA’s) in conjunction with the Healthcare Director.
Develops, plans, and implements purposeful resident programs to enrich the lives of residents and families.
Partners with Life Enrichment Director to hold Monthly Planning Meetings.
Partners and coordinates with the entire program team to complete planning form, organize supplies, plan calendars, events, and outings.
Develops, plans, and implements a monthly program of activities and supplies based on the dimensions of wellness, Reflections signature programs, and person-centered interests.
Leads 3-4 high quality, innovative programs per day.
Plans and schedules weekly outings.
Continuous assessment of resident needs in partnership with the community clinical team, with updates to appropriate individuals as it relates to care and changes in resident condition and initiate interventions as necessary.
Participates in Resident/Family Care Conferences.
Participates in the Family Call Program as directed by the Executive Director.
Utilizes and connects with local community resources.
Develops relationships and connections with residents and families.
Maintains a stimulating environment that promotes safety, security, and overall well-being in collaboration with the clinical team.
Maintains Behavior Expression process.
Ensures all aspects of dining are being met through partnership with the Director of Dining and Healthcare Director.
Completes state required care plans and service plans for Harmony Square residents in conjunction with the Healthcare Director.
Partners with Alzheimer’s Association and other local organizations to schedule, organize and participate in Support Group meetings monthly.
Completes necessary training and insurance requirements to drive company vehicle.
Completes daily and bi-weekly neighborhood rounds.
Leads and organizes daily huddles.
Attends Monthly Programming calls.
Promotes a culture of teamwork and team member appreciation.
Establishes and maintains a positive working relationship with all departments.
Effectively communicates with resident families by responding to questions/concerns promptly.
Completes all required courses in adherence with state regulations and Relias Learning.
Carries out other duties as assigned.