Membership Team Member

Greater Philadelphia YMCAPottstown, PA
Onsite

About The Position

The Greater Philadelphia YMCA is seeking a Membership Team Member to join their team. This role focuses on positively impacting the community by helping members reach their potential, achieve goals, and change lives within the Y community. The position involves providing customer service support, assisting members with various needs, and building strong relationships with members and guests.

Requirements

  • 18+ years of age
  • 1+ years of experience in customer service
  • Have a willingness and desire to live out the mission of the Y
  • Are experienced in cash handling and can reconcile shift transactions
  • Enjoyment from working with members and building positive relationships

Responsibilities

  • Providing customer service support to members, program participants, and guests
  • Assisting members and participants with their needs, including program and membership registration, troubleshooting issues, and supporting members' wellness goals
  • Building strong relationships with members and guests of all ages

Benefits

  • Free YMCA membership - access to all branches!
  • Flexible work schedule
  • Sweet discounts on child care and summer camp programs
  • Planning for your future? Ask us how we do it at the Y- it's awesome!
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