Membership Sales Specialist

Club Pilates•Boulder, CO

6d•Onsite

About The Position

The mission of Club Pilates is to improve the health of the community by making world-class Pilates accessible to everyone. We do this through our 3 Core Values of Community, Collaboration, & Customer Service. We are looking for a positive and energetic Membership Sales Specialist to be a part of our team. This position has a pivotal impact on the ongoing studio operations and the healthy experience we provide for our members every day. We are a growing company that has 4 locations and are looking for people to grow their careers with us.

Requirements

Minimum 1 year sales experience (membership sales or retail sales preferred)
Excellent sales, communication, and customer service skills required
Ability to multi-task and follow a structured communication sales process
Excellent computer skills and ability to learn the Club Ready point of sale software
Availability to work nights and weekends
Goal-oriented with an ability to lead team to meet/exceed membership goals
Communicate professionally and effectively to clients and colleagues
Excellent public speaking skills and comfort speaking in front of groups
Contains self-initiative to jump in wherever is necessary
Ability to stand or sit for up to 8 hours throughout the workday
Ability to lift and move 10 lbs

Responsibilities

Perform sales process tasks to establish a relationship with prospects, get them scheduled intro classes, and fit them with the best membership
Complete prospect and member communication tasks (via text/phone) and diligently track within POS database system (ClubReady)
Create and maintain a welcoming, positive and fun studio environment
Provide the highest level of hospitality to members, prospective clients
Independently make decisions related to studio sales & operations
Maintain product knowledge for all promotions, memberships, pricing, etc.
Establish relationships with prospect and members to meet individual needs
Perform all operational studio duties: completing daily tasks, check-in members, register new clients, answer and return all incoming calls and emails
Perform daily cleaning tasks and be accountable for the appearance of the studio and equipment
Ability to multi-task, be a problem solver and come up with quick solutions
Energetic, positive, & happy, people-person
Be enthusiastic and passionate about Club Pilates