About The Position

The Membership Sales Coordinator plays a key role in supporting membership sales efforts and driving engagement. This position reports to the Sr. Membership Director and contributes to the club’s success by fostering relationships, networking, and ensuring exceptional experiences for prospective and current members. This role pays an hourly rate of $20.00-$24.00.

Requirements

  • Deep understanding of the Ken Garff University Club’s vision and goals.
  • Proficiency in Microsoft Office, Canva, and social media management tools.
  • Experience in Salesforce or a similar CRM system.
  • Strong leadership, verbal, and written communication skills.
  • Excellent customer service and relationship-building abilities.
  • 1-2 years of sales or marketing experience, with a proven track record of meeting targets.
  • Bachelor’s degree in marketing, communication, or a related field.
  • Ability to manage multiple projects, prioritize tasks, and meet deadlines.
  • Willingness to work weekends/nights as required.

Responsibilities

  • Actively engage with prospective members at club and community events, developing relationships that drive membership growth.
  • Represent the membership team at events, both on-site and off-site.
  • Proactively connect with attendees, share club benefits, and follow up with qualified leads.
  • Collaborate with the Sr. Membership Director to identify and engage potential members through direct outreach, referral opportunities, and targeted campaigns.
  • Create and execute marketing initiatives that enhance awareness, support sales goals, and reinforce the club’s brand identity.
  • Set up, execute, and manage membership-related events, including networking mixers and promotional campaigns, ensuring a positive experience for attendees.
  • Conduct engaging and informative tours for potential members during peak times, adapting to specific interests and needs.
  • Focus on expanding target demographics like Proud Parent, Community Heroes, and Young Executives.
  • Explore new opportunities for growth in untapped markets.
  • Manage the referral program, tracking leads, analyzing results, and optimizing processes for better outcomes.
  • Track, analyze, and report key Performance indicators (KPIs) related to membership sales, event success, and marketing effectiveness.
  • Provide insights to refine sales strategies.
  • Assist the Sr. Membership Director in executing strategies to achieve monthly, quarterly, and annual membership goals.
  • Handle administrative responsibilities, including sending welcome materials, updating records, and assisting with operational needs.

Benefits

  • health, dental, and vision insurance
  • a 401(k) savings plan
  • 401(k) matching
  • paid time off (vacation days, sick days, and 11 holidays)
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