Membership Sales Associate - Clean Express Auto Wash
About The Position
Join our dynamic team at Clean Express Auto Wash, part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies. We offer more than just a job; we provide a path to growth and success with opportunities to advance from Sales Associate to leadership roles. We are committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. This role focuses on delivering exceptional customer service while helping customers choose the best car wash options, educating them on the benefits of joining the Unlimited Wash Club, promoting monthly unlimited car wash packages, and upselling additional products to existing customers.
Requirements
- High school diploma or GED
- 1-2 years of experience in a customer-facing role (retail, hospitality, or similar preferred)
- A positive, outgoing attitude and a passion for delivering great guest experiences
- Excellent communication skills and a natural ability to connect with others
- Ability to multitask in a fast-paced environment while staying focused on guest satisfaction
- Must be able to work a flexible schedule, including weekends and holidays
Responsibilities
- Sell membership packages and consistently meet or exceed goals set by leadership.
- Educate customers on the benefits of each car wash membership, tailoring recommendations to their needs.
- Achieve personal sales targets, sign-up goals, and upsell objectives.
- Drive the store team's success in meeting Ultimate Wash Club sign-up goals, directly contributing to membership acquisition and retention.
- Greet customers warmly, guiding them seamlessly through the car wash process.
- Engage with customers before and after their wash to ensure complete satisfaction.
- Handle transactions accurately at the point of sale.
- Adhere to all safety protocols and guidelines to prevent accidents and injuries.
- Collaborate effectively with teammates to ensure smooth operations and high customer satisfaction.
- Maintain a professional appearance in line with company guidelines.
- Take on additional responsibilities as assigned by management.
Benefits
- Additional incentive on memberships sales
- Pay increases tied to training and skill development
- Recognition programs
- Ongoing training and professional development
- Unlimited Wash Club membership
- 50% off retail items
- Company-provided uniforms
- Paid vacation
- 401(k) with company match up to 4%
- Educational reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
