Membership & Outreach Attendant-Campus Recreation (Work Study)

The Pennsylvania State University•University Park, FL

2d•$13•Onsite

About The Position

This position requires you to have received a work-study award. Work Study Membership and Outreach Attendants must be dynamic, problem-solving Penn State students with the ability to uphold Campus Recreation policies and procedures. They must have the ability to excel in customer service and engage with patrons. Attendants must have the knowledge and skills to answer telephone calls, work face-to-face with patrons, and provide facility tours to guests. This position is for the 26-27 academic year.

Requirements

Must successfully complete a criminal background check.
Ability to positively interact with patrons and employees alike.
Strong critical thinking skills.

Responsibilities

Greeting patrons with a friendly and welcoming demeanor.
Conduct membership and locker sales transactions and process program registrations efficiently.
Troubleshooting issues with membership and locker sales and renewals.
Provide exceptional customer service by answering inquiries about Campus Recreation programs and services and directing patrons to appropriate staff when needed.
Assist in answering telephones and engage with patrons face-to-face.
Conduct facility tours for guests.
Promote Penn State Campus Recreation memberships, programs, and services to the community.
Complete other duties as assigned by supervisor.
Attend all staff meetings.
Be receptive to personal and professional development.
Balance time commitments.
Give and receive performance feedback.
Recognize limitations and work to improve.
To function as a contributing member of the Campus Recreation team.