Georgia Craft Brewers Guild - Membership & Operations Manager

Monday Night Brewing•Atlanta, GA

9d•Remote

About The Position

The Membership & Operations Manager is responsible for ensuring the Georgia Craft Brewers Guild delivers an exceptional experience for its members while overseeing the day-to-day operations that keep the organization running efficiently. Working closely with the Executive Director, this position serves as the operational backbone of the Guild by managing membership services, events, communications, organizational systems, and administrative operations. The ideal candidate is highly organized, proactive, service-oriented, and enjoys improving processes while building strong relationships with members and industry partners. Success in this role provides opportunities for professional growth and increased responsibility.

Requirements

Is organized, proactive, and detail oriented.
Communicates professionally and enjoys serving members.
Can manage multiple priorities independently.
Brings experience in nonprofits, associations, hospitality, events, or member organizations.
Enjoys solving problems and making organizations stronger.
Experience with nonprofit organizations, trade associations, hospitality, membership organizations, or event management.
Excellent organizational, project management, and communication skills.
Experience with CRM platforms, Mailchimp, Microsoft Office, website content management, and social media.
Ability to work independently in a remote environment while managing multiple priorities.
Passion for Georgia craft beer, small business, and community building.

Nice To Haves

Bachelor's degree preferred or equivalent professional experience.

Responsibilities

Lead member recruitment, onboarding, retention, and engagement.
Coordinate statewide events, conferences, happy hours, and educational programs.
Manage the Guild's CRM, newsletters, website, and communications.
Support Board meetings and day-to-day organizational operations.
Coordinate sponsors, vendors, volunteers, and event logistics.
Identify opportunities to improve systems, efficiency, and member value.
Lead recruitment, onboarding, and retention efforts for brewery and allied trade members.
Serve as the primary point of contact for member questions and support.
Maintain and improve the Guild's CRM and membership database.
Coordinate membership renewals and member benefits.
Develop strategies to increase member engagement and participation.
Track membership trends and provide recommendations to the Executive Director.
Manage planning and execution of Guild events, including the Annual Meeting, Conference & Trade Show, Georgia Beer Day initiatives, Golf Tournament, member happy hours, educational programs, and other special events.
Coordinate vendors, venues, volunteers, sponsors, speakers, and event partners.
Manage event registration, timelines, logistics, and post-event evaluations.
Identify opportunities to improve attendee experience and event profitability.
Manage the Guild's operational calendar and recurring organizational deadlines.
Assist with Board of Directors and committee meetings.
Prepare meeting materials and maintain organizational records.
Manage office systems, software platforms, and vendor relationships.
Develop and maintain standard operating procedures.
Support financial administration through invoice tracking, expense reporting, and administrative coordination.
Produce the Guild's biweekly newsletter.
Maintain website content and member resources.
Coordinate social media content and event marketing.
Support sponsorship fulfillment and member communications.
Research and recommend new revenue opportunities and operational improvements.
Identify ways to improve member services through technology and better systems.
Support strategic initiatives identified by the Executive Director and Board.