Membership Consultant

CycleBar - Edmonton • St. Albert, AB

3d • Onsite

About The Position

CycleBar is looking for a Senior Sales Associate to help grow our membership community while delivering an exceptional experience for every rider. This role is perfect for someone who is a self-starter, confident on the phone, motivated by achieving goals, and passionate about fitness and customer service. If you have previous fitness, boutique studio, or membership sales experience, we'd love to hear from you, but we're also looking for someone with the right attitude, work ethic, and drive to succeed.

Requirements

• Proven sales experience with a passion for exceeding goals.
• Comfortable making outbound sales calls and following up with prospective members.
• A true self-starter who takes initiative and works independently.
• A team player who enjoys collaborating and supporting others.
• Strong communication, customer service, and relationship-building skills.
• Positive attitude, professional appearance, and high level of energy.
• Comfortable using CRM and sales software (ClubReady experience is an asset).
• Strong computer skills and the ability to multitask in a fast-paced environment.
• Ability to move and position indoor cycling bikes.
• Perform basic bike adjustments and minor maintenance.
• Assist with cleaning and maintaining the studio, lobby, bathrooms, and CycleTheater.
• Ability to lift up to 30 lbs.

Nice To Haves

• Previous fitness, boutique studio, or membership sales experience is considered a strong asset.
• ClubReady experience is an asset.

Responsibilities

• Drive membership sales through lead generation, studio tours, follow-up, and closing sales.
• Make outbound calls to prospective members, trial riders, and inactive leads to book appointments and convert memberships.
• Deliver an outstanding first-time rider experience that creates lasting relationships.
• Consistently achieve and exceed personal sales goals while contributing to overall studio success.
• Build meaningful relationships with riders to encourage retention and referrals.
• Work closely with the Studio Manager and fellow team members to create a positive, high-energy studio environment.
• Participate in local community events and promotions to increase brand awareness.
• Assist with retail sales and maintain merchandising standards.
• Help keep the studio clean, organized, and welcoming.
• Uphold all CycleBar brand standards and operational procedures.

Benefits

• $18.50/hour
• Commission on membership sales with unlimited earning potential
• Complimentary CycleBar rides whenever bikes are available.
• Fun, energetic, fitness-focused work environment.
• Casual dress code - athletic wear encouraged.
• Ongoing training and development.
• Opportunity to grow with one of the fastest-growing boutique fitness brands.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed