Part- Time Membership Associate - Evenings and Weekends

Jewish Community Center of Louisville•Louisville, KY

23h•$14 - $17•Onsite

About The Position

Under the supervision of the Membership Director, perform day-to-day membership administration activities and initiates new member recruitment and retention efforts. Provide members and guests with excellent and efficient customer service at all times. Provide agency and program information to members and guests to enhance the value of membership.

Requirements

Excellent customer service skills.
Sales experience.
Detail oriented.
Exceptional organizational skills.
Proficient in Outlook, Microsoft Excel, and Microsoft Word.
Database experience is a plus.
Warm and Friendly Demeanor.
Efficient, well organized, and able to handle a variety of duties simultaneously.
Professional manner, discretion and appearance.
Excellent verbal and written skills.
Energetic, enthusiastic and motivational.
Strong work ethic.

Responsibilities

Process new member applications and maintain membership database.
Recruit members through tours, telephone and outside sales.
Maintain timely and accurate member records, filing, financial adjustments and membership cancellations.
Communicate directly with members by telephone, email and mail regarding billing inquiries.
Coordinate sorting and mailing of monthly statements.
Conduct tours.
Answer and return phone calls related to membership.
Perform data entry/changes associated with membership, demographic information, and billing information stored in member database.
Use database to run multiple reports on different aspects of membership and billing.
Prepare member communiques including renewal letters, transaction lists, and monthly statements.
Perform other tasks as assigned.