Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, with primary offices in Chicago and Washington, D.C., is looking for a Senior Operations Manager to join our Association Management Unit in our Chicago office. The Senior Operations Manager plays a significant role in the management of our client associations' programs and supports the association Executive Director in all areas of association management. This Role Might Be for You If… You can provide passion and a desire for excellence in any role or project you take on. You enjoy managing a varied portfolio of projects, are very organized and detail oriented, look for innovation and get energy from collaboration and teamwork. You have experience in prioritizing, delegating and managing projects from inception to completion. You have experience in performance management and are committed to staff development and engagement. You possess strong leadership qualities and the ability to build strong relationships with internal and external partners. You demonstrate strong written and verbal communication skills for professional settings. You have excellent time management and organizational skills. You possess a proactive approach to process improvement and have the ability to learn on the fly. You have a demonstrated ability to apply sound business judgment related to conflict resolution. Where Do You Fit? Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people - regardless of position or compensation - an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company. Our hybrid environment offers you the option of working from home two days per week. Employees will work a standard 40-hour week, with the possibility of additional hours based on project deadlines.