Members Clubhouse Server

Peregrine Hospitality•Napa, CA

1d•Onsite

About The Position

The Members Clubhouse Server is responsible for providing the highest quality of service to guests/members in an attentive, courteous, and efficient manner. This role involves receiving and delivering guest/member orders and collecting payment, while adhering to the company's service culture and participating in team member referral programs. The server must maintain high standards of personal appearance, be knowledgeable about menus and specials, and ensure overall guest/member satisfaction.

Requirements

Previous serving experience is a must.
Responsible Beverage Service Certification (in compliance with California laws).
Food Handlers Certification (in compliance with California laws).

Nice To Haves

Talent Ambassador for Silverado Resort.

Responsibilities

Adhere to the company’s Service culture – 4 Keys to creating guests for life.
Actively participate in team member referral program and be a Talent Ambassador for Silverado Resort.
Participate in all resort required meetings and trainings.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
Be familiar with the organization of the Clubhouse both indoor and outdoor.
Have a thorough knowledge of menus and current specials.
Service guests and members with all food and beverage requirements in an attentive, courteous, and efficient manner.
Pre-bus all tables removing soiled dishes after each course.
Be familiar with the operation of the P.O.S system.
Perform cashiering functions by closing checks and preparing end of shift paperwork.
Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
Ensure that tables and side stands are kept stocked, tidy and clean.
Breakdown trays of soiled dishes and linen in the designated areas.
Answer the telephone according to standards.
Consistently upsell food, beverage and promotional items to guests/members.
Receive and deliver food and beverage orders and collect payment.
Ensure overall guest/member satisfaction.
Abide by all resort policies and safety rules.
Perform other duties as requested by management.