Member Solutions Manager
About The Position
Dort Financial Credit Union is seeking team members who will carry out our mission of enriching the lives of our members, employees, and communities, and who will aim to achieve our vision of being a leader in the industry by providing quality financial services, fostering an empowered and diverse team, and making our communities a better place to live. At Dort Financial, we uphold a culture of excellence with opportunities of engagement and advancement for our team members. We abide by our core values of Empowerment, Accountability, Transparency, Collaboration, and Volunteerism each day, and have a strong focus in community involvement. We offer a competitive benefits package immediately upon hire including medical, dental, and vision insurance; Life/AD&D and Disability Insurance, Supplemental Life insurance for employee/spouse/dependent; HSA and FSA plans; and tuition reimbursement for full-time team members. LegalShield, Pet Benefits, Employee Assistance Program, Telemedicine. We also offer a matching 401 (k) including a safe harbor, a referral bonus program, and paid time off including holidays. Come join our team. Apply today!
Requirements
- Bachelor’s degree required.
- Proficient knowledge in bankruptcy law, foreclosure law, contract law and collection law required.
- Minimum seven years collections experience.
- Minimum five years management experience.
- Must be 100% bondable.
- Candidates are responsible for ensuring they have the legal authorization to work in the location where they apply.
Responsibilities
- Organizing, planning and managing the credit union’s Member Solution’s collection programs.
- Being responsible for portfolio performance.
- Leading the Member Solutions Department by coaching, training, cross-training and supervising team members in loan restructures, bankruptcy processing, loan underwriting and loan servicing for all portfolios including consumer, mortgage and commercial loans.
- Managing the areas of Bankruptcy Administration, Reserve Analysis, Credit Bureau Disputes, Foreclosures, Force-placed Insurance, and Repo Assets, including the marketing and sale of both chattel and real estate.
- Assisting the VP Member Solutions & Servicing with planning and strategic initiatives.
Benefits
- medical, dental, and vision insurance
- Life/AD&D and Disability Insurance
- Supplemental Life insurance for employee/spouse/dependent
- HSA and FSA plans
- tuition reimbursement for full-time team members
- LegalShield
- Pet Benefits
- Employee Assistance Program
- Telemedicine
- matching 401 (k) including a safe harbor
- referral bonus program
- paid time off including holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
