Part Time - Member Services Support

SECU•Greensboro, NC

12d•Onsite

About The Position

Provide financial service to our membership. Dispense information about various types of accounts and other Credit Union services. Handle establishment of new membership open all accounts, and process changes. Handle deposits, withdrawals, issue money orders and enter transactions into a teller terminal. Shift differential available. This person greets members and responds to their needs or directs them to the appropriate person, department, or source. Dispenses information about various types of accounts and other Credit Union services. Members compose a cross section of our community and require people-oriented employees with patience, enthusiasm, professionalism, confidentiality, maturity, and good communication skills. This is an entry level position with State Employees' Credit Union, assisting members by phone. Responsibilities include but are not limited to: establishment of new accounts, handling debit and credit card transactions, account resolution, and processing internet requests. This is a professional development position. Shifts will vary. Holidays required and shifts are subject to change. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. State Employees' Credit Union is a not-for-profit, member-owned financial cooperative with a "Do the Right Thing" mission and a goal of helping people in our community. SECU values the differences in our staff and in our North Carolina communities. We believe that embracing the uniqueness of individuals makes our cooperative stronger, more innovative and better able to serve SECU members.

Requirements

High level of self-control, self-confidence, good basic mathematical skills, good organizational and communication skills, positive attitude, and neat appearance.
Fast-paced environment – must be able to use sound judgment when making decisions and work well under pressure.
Willingness to engage in ongoing training and professional development.
Basic computer skills.
Regular attendance is mandatory.
Must be able to speak English fluently.
Must be able to cooperate and collaborate with co-workers.
Must be cordial in all interactions with members and co-workers.
Must adhere to the work schedule and attendance policy established by manager.

Nice To Haves

Believe in the credit union philosophy of "People Helping People."

Responsibilities

Provide financial service to our membership.
Dispense information about various types of accounts and other Credit Union services.
Handle establishment of new membership open all accounts, and process changes.
Handle deposits, withdrawals, issue money orders and enter transactions into a teller terminal.
Greets members and responds to their needs or directs them to the appropriate person, department, or source.
Establishment of new accounts, handling debit and credit card transactions, account resolution, and processing internet requests.
Assisting members by phone.