CLUB - Overnight Member Services Rep

Planet Fitness-United Fitness Partners•Mesa, AZ

6d•Onsite

About The Position

As a Member Services Representative, you are a high-energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgment-free environment. You will create “raving fans” by delivering +1% customer service, continually engaging and encouraging our members to succeed on their fitness journey. You will ensure our club is super clean because our members value this and we’re known for that too. Finding new and current members to join the fitness trainer in fitness classes. You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits! You will help the entire team at the welcome desk checking in our members while providing greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities. Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!

Requirements

Minimum of 18 years of age.
Passion for helping others.
On-time dependability.
High School diploma or GED equivalent.

Nice To Haves

Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.

Responsibilities

Provide members with an unprecedented experience and encourage them in achieving their fitness goals.
Make members feel like family in a clean, judgment-free environment.
Create “raving fans” by delivering +1% customer service.
Continually engage and encourage members to succeed on their fitness journey.
Ensure the club is super clean.
Find new and current members to join fitness trainer in fitness classes.
Introduce new and existing members to Black Card amenities.
Help the entire team at the welcome desk checking in members while providing greetings and farewells.
Assist with fun energetic, non-high-pressure tours.
Assist with member enrollment.
Assist with other club responsibilities.