Member Services Representative

Bridge Credit Union • Eaton, OH

14d • Onsite

About The Position

Responsible for providing a variety of paying and receiving functions for members in person, via phone, electronically, and through the mail, including but not limited to processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with account inquiries and problems. Answers members' questions regarding Credit Union services provided and performs a variety of account maintenance duties. Actively cross-sells Credit Union services. Performs specific assigned duties and assists other Member Services Representatives/Specialist with duties as required. Serves members promptly and professionally. Acts as a daily vault teller, when needed.

Requirements

• High school graduate or equivalent.
• Good communication skills.
• Professional appearance, dress, and attitude.
• Good math skills.
• The ability to operate related computer applications and business equipment including adding machine, copy machine, coin and money counting machines, and telephone.
• Data entry skills.

Nice To Haves

• Cash handling experience preferred.

Responsibilities

• Provide a variety of paying and receiving functions for members in person, via phone, electronically, and through the mail.
• Process deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances.
• Balance each day's transactions and verify cash totals.
• Perform a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with account inquiries and problems.
• Answer members' questions regarding Credit Union services provided.
• Perform a variety of account maintenance duties.
• Actively cross-sell Credit Union services.
• Perform specific assigned duties and assist other Member Services Representatives/Specialist with duties as required.
• Serve members promptly and professionally.
• Act as a daily vault teller, when needed.

Benefits

• Affordable health and vision insurance
• Free dental insurance
• 401K plan with up to a 5% match
• Accrued vacation and injury/illness leave
• Short-term and Long-term Disability
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED