Member Services Representative - Overnight position
Crunch Fitness - Fitness Growth Capital•Frederick, MD
•Onsite
About The Position
This is an overnight position for a Member Services Representative. The role involves a variety of customer service and sales-related tasks to ensure members feel welcome and to facilitate the smooth operation of the club.
Requirements
- Fluent in English
- Proficient reading and writing skills
- Computer Skills
Nice To Haves
- Strong customer service skills
Responsibilities
- Membership Sales
- Greet all members & guests with a smile and wish them well as they exit the club
- Check in all members and guests in accordance with company procedures
- Facilitate any messages on club software at member check-in
- Answer phones in courteous, helpful, professional manner
- Communicate special events to members and guests
- Maintain an atmosphere, which makes members feel welcome
- Facilitate all member requests or forward to a manager
- Maintain professional disposition at all times
- Sell retail products
- Schedule member services: tanning, etc
- Facilitate payment of member services in accordance with company procedures
- Know club facility, services, and schedules
- Maintain a clean and organized work area
- Assist in all projects as delegated by club management
- Follow all policies and procedures in the Employee Handbook
- Opening and closing duties
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
