Benjamin Harrison YMCA - Member Services Representative
YMCA OF GREATER INDIANAPOLIS•Lawrence, IN
•Onsite
About The Position
The primary function of this position is to provide excellent member services.
Requirements
- Minimum 3-4 years customer service experience.
- Minimum of 16 years of age.
- Computer proficiency using standard word processing and data entry skills.
- Ability to learn, process and use YMCA software programs.
- Math and calculator proficiency.
- Know and understand how to use the telephone system and voice mail.
- Filing and basic office procedures.
Nice To Haves
- A high school diploma, or its equivalent, is preferred.
- Basic member service skills.
Responsibilities
- Provide excellent member services.
- Establish and maintain positive relationships with staff, parents, program participants, and the general public.
- Work as a team member and possess the core values that meet the YMCA mission.
- Maintain confidentiality regarding personal information on children, family, and YMCA staff.
- Maintain current certifications in First Aid, Safety & Risk Management, Child Abuse Prevention and New Employee Orientation, and other department/Branch designated training, or the ability to obtain within 60-90 days of employment.
Benefits
- Free YMCA of Greater Indianapolis Membership
- 20 Hours Per Week of Free Child Care
- Flexible Hours/ Scheduling
- Retirement Discounted Program Fees
- Professional Development
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
