Jordan YMCA - Member Services Representative

YMCA OF GREATER INDIANAPOLIS • Indianapolis, IN

3d • Onsite

About The Position

The primary function of this position is to provide excellent member service.

Requirements

• At least16 years of age
• A high school diploma or its equivalent preferred
• 1-year related experience
• Basic member service skills and telephone etiquette
• Data entry skills and computer proficiency using standard word processing
• Math and calculator proficiency
• Knowledge of filing and basic office procedures and the ability to use the copier, fax machine
• Obtain and maintain current certification in First Aid
• The completion of the following required trainings within 60-90 days of employment: o Praesidium: Duty to Report o Praesidium: Keeping Your YMCA Safe o YMCA New Employee Orientation (NEO)
• Obtain and maintain required training (refer to YMCA Training Plan for position) and display all leadership competencies for Leader level (refer to YMCA Leadership Competency Model)

Benefits

• Free Certifications (depending on position)
• Free YMCA of Greater Indianapolis membership
• Flexible schedules
• Childcare provided when actively working (up to 20 hours per week)
• Retirement
• Employee Assistance Program
• Vendor Discounts

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED