Member Services Representative
TEKsystems•Ann Arbor, MI
•$37,440 - $47,840•Onsite
About The Position
TEKsystems is hiring member services representatives to join our clients team ONSITE in Plymouth OR Ann Arbor. This is a Permanent position based out of Ann Arbor, MI. The pay range for this position is $37440.00 - $47840.00/yr. This is a fully onsite position in Ann Arbor,MI. This position is anticipated to close on May 22, 2026.
Requirements
- High school diploma or equivalent
- Positive customer service
- Ability to work independently and collaboratively
- Must be comfortable with a credit check
Nice To Haves
- Prior banking experience is preferred, but not required
Responsibilities
- Opening/closing and maintaining credit union accounts
- Open and maintain Individual Retirement Accounts
- Assist members with a variety of Credit Union services and products
- Assist members with legal accounts
- Answer member inquiries via phone, email, and other online services
- Process wire transfers, stop payments, travel notices, address changes check orders, etc.
- Provides administrative and clerical support in a professional and efficient manner.
- Communicates effectively with related parties via telephone in absence of the Loan Officer.
- Establishes and maintains a filing system pertinent to supporting the department.
- Prepares and sends out loan packages as requested.
- Generates interest rate sheets in computer system and updates as needed.
- Retrieves appropriate paperwork and information within the agency as directed.
- Performs other related duties as assigned
Benefits
- Benefit need to be updated.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
