Member Services Representative
About The Position
Capitol Dental Group is a leading dental support organization committed to expanding access to high-quality, patient-centered oral healthcare. We partner with dental providers across the Pacific Northwest to deliver comprehensive services in a collaborative, supportive environment. Our focus is on empowering clinicians and team members with the tools, technology, and operational support they need to provide exceptional care. At Capitol Dental Group, we believe in making dentistry more accessible and equitable for all communities, including underserved populations. Our organization emphasizes innovation, continuous learning, and a culture of respect and inclusion. Team members enjoy opportunities for professional growth while making a meaningful impact on patients’ lives every day. Member Service Representatives will be calling our members to schedule them in a clinic or on our dental vans. We’re looking for someone who can make an impressive first impression and who can build ongoing rapport with each and every patient. Are you an enthusiastic, collaborative extrovert with supreme communication skills? If so, we say, come join our team!
Requirements
- Must be resilient and target oriented
- Previous Call Center experience
- Must have excellent verbal and written communication skills
- Computer literate a must
- High school diploma or GED required
Nice To Haves
- Bilingual preferred
Responsibilities
- Persuading members to schedule appointment with supplied script
- Verifying insurance
- Scheduling transportation
- Setting up interpreters
- Perform other administrative duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
